Remote Project Support & Process Improvement Specialist

Careers at Council; Ku-ring-gai; Hybrid; AUD 85,000 - 98,000; Full time

Benefits offered by this job

Work from Home options

Novated Lease

Fitness Passport access

Health & Fitness reimbursement

Employee Assistance Program

Training opportunities

Job summary

Ku-ring-gai Council is hiring a Project Support & Improvement Officer to provide essential project coordination and administrative support across multiple initiatives. The role includes developing procedures, managing the PM system, and driving continuous improvement.

This permanent full-time position offers 35 hours per week with Work from Home options and flexible arrangements. A Driver’s Licence is required and health and wellness benefits are available.

Qualifications

• Certificate IV in Business Administration, Project Management, or related field, or demonstrated experience with ongoing professional development.
• Current Class C Driver’s Licence.
• Proven experience in project support, process improvement, and administration, including reports, documentation and presentations.
• Strong communication, problem-solving, and interpersonal skills; able to work independently and collaboratively.
• Excellent time management; can plan, prioritise and manage multiple activities and projects.
• Proficiency in Microsoft Suite (Word, Excel, Outlook) and familiarity with project management software.

Responsibilities

• Provide project support, including development of procedures, templates, and documentation, and assist with monitoring project milestones.
• Administer and maintain the Council’s Project Management System, including configuration, user support, reporting, testing, and integrations.
• Deliver training, troubleshooting, and ongoing end-user support for project teams.
• Coordinate communications, meetings and engagement activities within the team and with internal stakeholders.
• Support continuous improvement initiatives by identifying opportunities and implementing process enhancements.
• Monitor funding agreements and ensure compliance with project requirements.
• Prepare reports, presentations, and documentation to support project management and business performance.

Skills

Communication

Problem solving

Interpersonal skills

Education

Certificate IV in Business Administration

Tools

Microsoft Office

Project management software

Job description

Ku-ring-gai Council is hiring a Project Support & Improvement Officer to provide essential project coordination and administrative support across multiple initiatives. The role includes developing procedures, managing the PM system, and driving continuous improvement.

This permanent full-time position offers 35 hours per week with Work from Home options and flexible arrangements. A Driver’s Licence is required and health and wellness benefits are available.