Project Support & Improvement Officer

Ourmob.com.au Chemistry Pty; Sydney; Remote; AUD 85,000 - 98,000; Full time

Benefits offered by this job

35 hour working week

Work from Home options

Novated Lease options available

Fitness Passport

Health & Fitness reimbursement

Employee Assistance Program

Beautiful Ku-ring-gai Location

Development opportunities

Job summary

Ku-ring-gai Council is seeking a motivated Project Support & Improvement Officer in Sydney to coordinate projects and admin support across initiatives, including PM procedures, system administration, and continuous improvement programs.

You will develop procedures, templates, and documentation, administer the PM system, train and support end users, and engage internal stakeholders while ensuring funding compliance and timely reporting.

Qualifications

• Certificate IV in Business Administration, Project Management, or related field or demonstrated experience
• Current Class C Driver’s Licence
• Experience in project support, reporting, documentation and presentations
• Strong communication and time management, ability to work independently and with teams

Responsibilities

• Provide project support with procedures, templates, and documentation
• Administer and maintain the Project Management System including reporting
• Deliver training, troubleshooting, and user support for end users and teams
• Coordinate communications, meetings, and stakeholder engagement
• Support continuous improvement initiatives and monitor funding/compliance
• Prepare reports, presentations, and documentation for management

Skills

Project coordination

Process improvement

Time management

Communication

Interpersonal skills

Independent work

Team collaboration

Education

Certificate IV in Business Administration or Project Management

Tools

Microsoft Office Suite

Project management software

Job description

Project Support & Improvement Officer

• Salary $84.640.07 to $98.181.70 p/a + super
• Permanent full time position – 35 hours per week
• Work from Home (WFH) options / Flexible Working Arrangements

About Ku-ring-gai Council

Ku-ring-gai is one of Sydney’s most beautiful and environmentally rich areas, located just 16km north of the CBD.

With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.

About the role

Council is seeking a motivated and detail-oriented Project Support & Improvement Officer to join our team.

This role provides essential project coordination and administrative support across a range of initiatives, including the development and implementation of project management procedures, system administration, and continuous improvement programs.

Your duties will include, but are not limited to:

• Provide project support, including development of procedures, templates, and documentation, and assist with monitoring project/program milestones
• Administer and maintain Council’s Project Management System, including configuration, user support, reporting, testing, and integrations
• Deliver training, troubleshooting, and ongoing support for end users and project teams
• Facilitate communication, meetings, and engagement activities within the team and with internal stakeholders
• Support continuous improvement initiatives by identifying opportunities, implementing process enhancements, and adopting best practices
• Monitor funding agreements and ensure compliance with project requirements
• Prepare reports, presentations, and documentation to support project management and business performance initiatives

Qualifications, Skills & Experience

• Certificate IV in Business Administration, Project Management, or a related field, or demonstrated relevant experience with ongoing professional development
• Current Class C Driver’s Licence
• Proven experience in project support, process improvement, and administration, including developing reports, documentation, and presentations
• Strong communication, problem-solving, and interpersonal skills, with the ability to work independently and collaboratively
• Highly developed time management skills, with the ability to plan, prioritise, and manage multiple activities and projects
• Proficiency in Microsoft Suite (Word, Excel, Outlook) and experience with project management software

Benefits

• 35 hour working week
• Work from Home (WFH) options / Flexible Working Arrangements
• Novated Lease options available for private use vehicles
• Access to Fitness Passport
• Up to $100 Health & Fitness yearly reimbursement (conditional)
• Free confidential Employee Assistance Program
• Beautiful Ku-ring-gai Location
• Supportive and collaborative team culture
• Access to a wide range of development and training opportunities

For more information on the benefits offered at Ku-ring-gai Council, please refer to our websiteclick here.

Like to know more?Contact Claire Ashby on 9424 0157

Closes:11:30pm, 23/10/2026

Ku-ring-gai Council is an equal opportunity employer