Project Support and Improvement Officer

Public Sector People; Sydney; On-site; AUD 69,000 - 80,000; Full time

Job summary

Public Sector People are partnering with a local government organisation to recruit for a Project Support and Improvement Officer on a 6-month contract with an immediate start in Sydney, NSW.

The role provides project administration, system configuration and reporting tasks across project teams. You will train users, maintain documentation and support continuous process improvements, while liaising with internal stakeholders to deliver timely, accurate project information.

Qualifications

• Certificate IV in Business Administration or Project Management, or demonstrated contemporary experience in a similar project administration role.
• Current Class C NSW Driver’s Licence.
• Experience identifying opportunities to improve systems, processes and business practices.
• Experience preparing project reports, documentation, presentations and other project management materials.
• Strong project coordination and administration experience, with the ability to manage multiple priorities and deadlines.
• High-level experience using project management systems/software and Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication skills, with the ability to present information clearly.
• Strong problem-solving skills and attention to detail.
• Ability to work independently while also contributing within a team.
• Strong organisational and time management skills, with the ability to prioritise and respond to issues as they arise.

Responsibilities

• Provide project administration support, including maintaining project schedules and milestones.
• Administer Council’s Project Management System, including configuration and access control.
• Provide training and ongoing support to internal users.
• Develop and maintain project management documentation and templates.
• Support the Manager Project Services and Department Heads with meetings and documentation.
• Coordinate communications and engagement activities across the team.
• Support business improvement initiatives and process improvements.
• Identify opportunities for continuous improvement and assist with implementing solutions.
• Support funding agreements and monitor deliverables and obligations.
• Gather, maintain and provide timely project information to stakeholders.

Skills

Project coordination

Communication skills

Problem-solving

Time management

Attention to detail

Education

Certificate IV in Business Administration or Project Management

Relevant project administration experience

Tools

Project management software

Microsoft Office (Word, Excel, Outlook)

Job description

Public Sector People are partnering with a local government organisation to recruit for an Project Support and Improvement Officer.

Contract: 6 months | Immediate Start

Hourly Pay Rate: $54 p/h + Super

Responsibilities

• Provide project administration support, including maintaining project schedules, monitoring key milestones and dates, and coordinating communication across project teams.
• Administer Council’s Project Management System, including system configuration, user access and role management, project reporting, testing and system integrations.
• Provide training, troubleshooting and ongoing support to internal users and project services staff.
• Develop, maintain and review project management documentation, procedures, templates and processes.
• Provide administrative support to the Manager Project Services and Department Heads, including coordinating and minuting meetings and maintaining project documentation.
• Coordinate communications and engagement activities across the team, ensuring relevant administrative requirements are completed.
• Support the implementation of business improvement initiatives, including benchmarking, best practice reviews and process improvements.
• Identify opportunities for continuous improvement and assist with implementing innovative solutions to improve team performance and outcomes.
• Provide administrative support for funding agreements and monitor project requirements to ensure deliverables and obligations are met.
• Liaise with internal teams and stakeholders to gather, maintain and provide accurate and timely project information.

Essential Qualifications & Experience

• Certificate IV in Business Administration, Project Management or a related field, or demonstrated contemporary experience in a similar project administration role, supported by ongoing professional development.
• Current Class C NSW Driver’s Licence.
• Demonstrated experience identifying opportunities to improve systems, processes and business practices.
• Experience preparing project reports, documentation, presentations and other project management materials.
• Strong project coordination and administration experience, with the ability to manage multiple priorities and competing deadlines.
• High-level experience using project management systems/software and Microsoft Office, particularly Word, Excel and Outlook.
• Excellent written and verbal communication skills, with the ability to collate and present information clearly to different audiences.
• Strong problem-solving skills and attention to detail.
• Demonstrated ability to work independently while also contributing effectively within a team environment.
• Strong organisational and time management skills, with the ability to independently assess, prioritise and respond to issues as they arise.
• Ability to build positive working relationships, share knowledge and collaborate with internal stakeholders to achieve quality outcomes.

Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.