Remote Outbound Call Specialist | Incentives & Training

Demant; Australia; À distance; AUD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

Structured onboarding and training

Monthly and quarterly incentives

Collaborative, inclusive workplace

MyRewards – discounts and wellness

Career growth opportunities

Résumé du poste

Audika Australia, part of the Demant hearing healthcare group, is hiring an Outbound Call Centre Representative to work from anywhere in Australia. You’ll engage with clients, schedule tests, and support clinics with a high-volume, KPI-driven workflow.

Join a team that values customer-first service, offers onboarding, incentives, and career growth within a global organisation. The role suits experienced telephone sales professionals from healthcare or related sectors who thrive in fast-paced

Qualifications

• Previous contact centre, phone-based/sales experience required.
• Experience in healthcare, insurance, or telecommunications is preferred.
• Strong communication and ability to handle high call volumes.

Responsabilités

• Make outbound calls as part of promotional campaigns to offer and schedule free hearing tests and hearing aid trials.
• Follow up on leads from direct marketing and rebook lapsed clients.
• Book and manage clinic appointments using CRM and internal systems.
• Update client records accurately and maintain documentation.

Connaissances

Outbound calls

Communication

Team player

Sales experience

Outils

CRM platforms

Description du poste

Audika Australia, part of the Demant hearing healthcare group, is hiring an Outbound Call Centre Representative to work from anywhere in Australia. You’ll engage with clients, schedule tests, and support clinics with a high-volume, KPI-driven workflow.

Join a team that values customer-first service, offers onboarding, incentives, and career growth within a global organisation. The role suits experienced telephone sales professionals from healthcare or related sectors who thrive in fast-paced