Operations Administrator

Y-Axis; Sydney; Remote; AUD 55,000 - 70,000; Full time

Job summary

East Coast Energy Group is seeking an organised, motivated Operations Administrator in Sydney for a full-time role. The position supports sales and operations, ensuring exceptional customer service from enquiry to project completion.

Immediate start with ongoing project coordination and data handling. The ideal candidate will have at least 1 year in administration, strong communication, and excellent organisational skills, plus proficiency with Microsoft Office and Outlook.

Qualifications

• Minimum 1 year experience in an administration or office support role.
• Excellent customer service and professional phone manner.
• Strong organisational and time management skills.
• Ability to multitask and prioritise competing tasks.
• High attention to detail and accuracy.
• Excellent computer skills, including Microsoft Office and Outlook.
• Strong communication and problem-solving abilities.
• Reliable, proactive and able to work independently as well as part of a team.

Responsibilities

• Answer incoming phone calls and respond promptly to customer enquiries and emails.
• Schedule appointments and provide day-to-day support to the sales team.
• Manage jobs from quotation through to completion.
• Follow up with customers, suppliers and internal staff to ensure projects remain on schedule.
• Maintain accurate customer records and update job progress.
• Prepare quotations, invoices and general documentation.
• Assist with purchasing, ordering and supplier communications.

Job description

Operations Administrator at East Coast Energy Group

Sydney, North West, Australia - Full Time

Start Date

Immediate

Expiry Date

23 Nov, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Other / Unclassified

Description

About the Role

Solahart Spencer Gulf is looking for an organised, motivated and customer-focused Administrator to join our growing team.

This is an exciting opportunity to become an integral part of a locally owned and trusted business. You'll play a key role in supporting our sales and operations teams, ensuring customers receive outstanding service from their initial enquiry right through to project completion.

If you're someone who enjoys variety, takes pride in staying organised and thrives in a fast-paced environment, we'd love to hear from you.

Key Responsibilities

• Answer incoming phone calls and respond promptly to customer enquiries and emails.
• Schedule appointments and provide day-to-day support to the sales team.
• Manage jobs from quotation through to completion.
• Follow up with customers, suppliers and internal staff to ensure projects remain on schedule.
• Maintain accurate customer records and update job progress.
• Prepare quotations, invoices and general documentation.
• Assist with purchasing, ordering and supplier communications.
• Minimum 1 year experience in an administration or office support role.
• Excellent customer service and professional phone manner.
• Strong organisational and time management skills.
• Ability to multitask and prioritise competing tasks.
• High attention to detail and accuracy.
• Excellent computer skills, including Microsoft Office and Outlook.
• Strong communication and problem-solving abilities.
• Reliable, proactive and able to work independently as well as part of a team.
• Fast and accurate typing and data entry skills.