Sales & Compliance Specialist – Australia (Energy)

Direct Global; Sydney; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Early December finish incentive

Amazing incentives – trips to music,g,

Lucrative Commission Plan – your успех

Private Medical Insurance – for you и

Refer-a-Friend Bonus – bring great ppl

Financial Advice – expert support to帮助

Casual Dress Code – be comfortable

Enhanced Maternity & Paternity Leave

Monthly Leave Incentive – extra day

Loyalty Holidays – up to 3 extra days

Résumé du poste

Aus Direct Business Solutions (Direct Global) in Sydney is seeking a Sales & Compliance Administrator to support day-to-day sales operations, coordinating customer documentation, data requests, contract packs, retailer submissions and CRM records. The role ensures Australian sales meet company, retailer and regulatory requirements, with KPI ownership and close collaboration with UK Compliance.

It emphasizes data accuracy, security and process improvements in a fast-paced energy consultancy

Qualifications

• Previous experience in sales administration, contract administration, compliance or quality assurance.
• Experience checking customer documentation and coordinating contract submissions.
• Commercial energy sector experience is desirable; Australian energy market experience advantageous.
• Working knowledge of Australian privacy and consumer law obligations.

Responsabilités

• Coordinate customer onboarding: request and chase bills, signed Letters of Authority, usage data and other information needed for tenders and contracts.
• Prepare complete contract packs, checking customer and company details, authorised signatories, site information, contract terms and supporting documents.
• Check every sale before submission against company, UK Compliance and retailer requirements and applicable Australian law.
• Ensure no sale is submitted until all requirements are met, flagging errors, missing information or concerns to the relevant sales agent and the General Legal Counsel.
• Submit completed sales to UK Compliance, track review outcomes and resolve queries or returned sales promptly.
• Own and report the Australian sales compliance KPI, tracking first-time acceptance, returned submissions and recurring errors by agent and team.
• Coordinate retailer submissions through the agreed approval process, track acceptance and resolve rejections with the sales agent.
• Keep CRM records and trackers accurate, and support daily, weekly and monthly sales reporting.
• Support call monitoring and pre-sale and post-sale quality checks, and maintain complete records and evidence for audits.
• Identify recurring errors, provide feedback to the sales team and management, and support improvements to processes and controls.

Connaissances

Sales administration

Contract administration

Compliance

Quality assurance

Description du poste

Aus Direct Business Solutions (Direct Global) in Sydney is seeking a Sales & Compliance Administrator to support day-to-day sales operations, coordinating customer documentation, data requests, contract packs, retailer submissions and CRM records. The role ensures Australian sales meet company, retailer and regulatory requirements, with KPI ownership and close collaboration with UK Compliance.

It emphasizes data accuracy, security and process improvements in a fast-paced energy consultancy