Remote Intake Coordinator - Warm, Phone-based Care

MoreGoodDays; Australia; Remote; AUD 34,000 - 41,000; Part time

Job summary

MoreGoodDays in Australia is seeking an Intake Coordinator to be the first point of contact for people seeking help with chronic pain. This phone-based role is fully remote and requires you to work from your own private space.

You will explain how the program works, assess eligibility, answer questions and book the initial appointment. The position pays hourly (A$25–A$30) and offers flexibility with at least 20 hours per week.

Qualifications

• Must be located in Australia with the right to work.
• Excellent spoken English, clear and easy to understand on calls.
• Comfortable talking to callers for long periods.

Responsibilities

• Handle incoming calls and explain how the program works.
• Check eligibility and book the first appointments.
• Maintain warm, helpful and professional communication.

Skills

Warm communication

Excellent spoken English

Phone-based experience

Private quiet space

Reliable internet

Job description

MoreGoodDays in Australia is seeking an Intake Coordinator to be the first point of contact for people seeking help with chronic pain. This phone-based role is fully remote and requires you to work from your own private space.

You will explain how the program works, assess eligibility, answer questions and book the initial appointment. The position pays hourly (A$25–A$30) and offers flexibility with at least 20 hours per week.