Admin Coordinator

Your In Home Rehab; Melbourne; Remote; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Work from home

Supportive team

Variety of responsibilities

Room to grow

Meaningful work

Job summary

Your In Home Rehab is seeking a proactive Admin Coordinator to join our growing healthcare team. This fully remote role supports Melbourne referrals, Sydney operations, and delivers exceptional client service from home.

You will coordinate administrative tasks, manage records, and communicate with clients, clinicians and care partners across AU. A positive, organized mindset and strong Microsoft 365 skills are essential for success.

Qualifications

• Previous experience in administration, customer service or a similar coordination role.
• Excellent written and verbal communication skills.
• Strong Microsoft 365 skills, particularly Word, Excel and Outlook.
• Excellent attention to detail and the ability to manage competing priorities.
• A proactive, resourceful approach to problem-solving.
• The confidence to work independently while collaborating with a remote team.
• Strong computer literacy and the ability to quickly learn new systems.
• A reliable internet connection, a suitable home-working environment and Australian working rights.

Responsibilities

• Coordinate and process incoming Melbourne referrals, ensuring timely follow-up and accurate records.
• Build positive working relationships with clients, families, clinicians and care partners through clear, responsive communication.
• Assist with appointment coordination, service enquiries and client administration.
• Provide administrative and case coordination support to our Sydney team.
• Support various business functions with documentation, data management and general administrative tasks.
• Maintain accurate records across internal systems and contribute to improving administrative processes.

Skills

MS Word

MS Excel

MS Outlook

Communication

Customer Service

Remote Work

Tools

Microsoft 365

Job description

Admin Coordinator – Community Allied Health

Full-Time | 100% Work from Home | Melbourne Preferred (NSW Considered)

Join a growing healthcare team and make a meaningful difference!

Your In Home Rehab (YIHR) is growing, and we're looking for a proactive, highly organised and customer-focused Admin Coordinator to join our friendly and supportive team.

This is an exciting opportunity for someone who enjoys variety, thrives in a fast-paced environment and takes pride in delivering exceptional customer service.

Working remotely, you'll play a key role in coordinating our Melbourne referrals, supporting our Sydney operations and helping ensure a seamless experience for our clients, clinicians and care partners.

About the Role

As our Admin Coordinator, you'll be an important part of our day-to-day operations, ensuring referrals, client enquiries and administrative processes are managed efficiently and professionally.

Your key responsibilities will include:

• Coordinate and process incoming Melbourne referrals, ensuring timely follow-up and accurate records.
• Build positive working relationships with clients, families, clinicians and care partners through clear, responsive communication.
• Assist with appointment coordination, service enquiries and client administration.
• Provide administrative and case coordination support to our Sydney team.
• Support various business functions with documentation, data management and general administrative tasks.
• Maintain accurate records across internal systems and contribute to improving administrative processes.

About You

We're looking for someone who brings a positive attitude, strong organisational skills and a genuine commitment to delivering great service.

To succeed in this role, you'll have:

• Previous experience in administration, customer service or a similar coordination role.
• Excellent written and verbal communication skills.
• Strong Microsoft 365 skills, particularly Word, Excel and Outlook.
• Excellent attention to detail and the ability to manage competing priorities.
• A proactive, resourceful approach to problem-solving.
• The confidence to work independently while collaborating with a remote team.
• Strong computer literacy and the ability to quickly learn new systems.
• A reliable internet connection, a suitable home-working environment and Australian working rights.

Highly regarded, but not essential: Experience in allied health, aged care, NDIS services, referral coordination or client management systems.

Why Join Your In Home Rehab?

• Work from home: Enjoy the flexibility of a fully remote, full-time role.
• Supportive team: Work alongside approachable, collaborative and dedicated professionals.
• Variety and ownership: Enjoy a diverse role supporting both Melbourne and Sydney operations.
• Room to grow: Develop your skills and contribute ideas as our business continues to expand.
• Meaningful work: Play an important role in helping people access quality healthcare in their own homes.

About Us

Your In Home Rehab is a growing community-based allied health provider delivering personalised services across NSW and Victoria.

Our multidisciplinary team is passionate about helping people improve their mobility, independence and wellbeing through compassionate, person-centred care.

For enquiries, contact our HR team at ***********@yourinhomerehab.com.au.