Remote Admin & Referrals Coordinator

Your In Home Rehab; Melbourne; Remote; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Work from home

Supportive team

Variety of responsibilities

Room to grow

Meaningful work

Job summary

Your In Home Rehab is seeking a proactive Admin Coordinator to join our growing healthcare team. This fully remote role supports Melbourne referrals, Sydney operations, and delivers exceptional client service from home.

You will coordinate administrative tasks, manage records, and communicate with clients, clinicians and care partners across AU. A positive, organized mindset and strong Microsoft 365 skills are essential for success.

Qualifications

• Previous experience in administration, customer service or a similar coordination role.
• Excellent written and verbal communication skills.
• Strong Microsoft 365 skills, particularly Word, Excel and Outlook.
• Excellent attention to detail and the ability to manage competing priorities.
• A proactive, resourceful approach to problem-solving.
• The confidence to work independently while collaborating with a remote team.
• Strong computer literacy and the ability to quickly learn new systems.
• A reliable internet connection, a suitable home-working environment and Australian working rights.

Responsibilities

• Coordinate and process incoming Melbourne referrals, ensuring timely follow-up and accurate records.
• Build positive working relationships with clients, families, clinicians and care partners through clear, responsive communication.
• Assist with appointment coordination, service enquiries and client administration.
• Provide administrative and case coordination support to our Sydney team.
• Support various business functions with documentation, data management and general administrative tasks.
• Maintain accurate records across internal systems and contribute to improving administrative processes.

Skills

MS Word

MS Excel

MS Outlook

Communication

Customer Service

Remote Work

Tools

Microsoft 365

Job description

Your In Home Rehab is seeking a proactive Admin Coordinator to join our growing healthcare team. This fully remote role supports Melbourne referrals, Sydney operations, and delivers exceptional client service from home.

You will coordinate administrative tasks, manage records, and communicate with clients, clinicians and care partners across AU. A positive, organized mindset and strong Microsoft 365 skills are essential for success.