Remote/Hybrid Contact Centre Consultant (Training Provided)

Belgravia Group; Burpengary; Híbrido; AUD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free gym/pool membership

Flexible shifts (FT/PT)

Descripción de la vacante

Belgravia Leisure is seeking passionate contact centre consultants to deliver exceptional customer service across phone, email, social platforms, SMS and web messages. We welcome both full-time and part-time applicants, with remote or hybrid options possible for the right candidate.

Key duties include responding to customer needs, promoting services, developing positive relationships, and following guidance from management.

Formación

• Customer service mindset and strong communication skills.
• Attention to detail and a positive, energetic attitude.
• Team player with a flexible approach.
• Fast learner capable of handling multiple channels.

Responsabilidades

• Handle inbound and outbound customer communications via phone, email, social platforms, SMS and web messages.
• Respond to customer needs or concerns ensuring service standards are met.
• Promote services and engage with customers to build positive relationships.
• Perform tasks as directed by management to support operations.
• Support qualifications: First Aid Level 2 and CPR as required.

Descripción del empleo

Belgravia Leisure is seeking passionate contact centre consultants to deliver exceptional customer service across phone, email, social platforms, SMS and web messages. We welcome both full-time and part-time applicants, with remote or hybrid options possible for the right candidate.

Key duties include responding to customer needs, promoting services, developing positive relationships, and following guidance from management.