Remote Government Customer Service Specialist – Growth & Training

Concentrix; Australia; Híbrido; AUD 30.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

No weekends

Paid training

Career progression

Diverse environment

Work from home support

Descripción de la vacante

Concentrix is hiring a Customer Service Specialist to deliver frontline inbound services for a Federal Government program from a home-based setup across Australia. You will engage with Australians, handle inquiries, and contribute to a high-visibility national account.

The role offers full-time hours, paid training, career progression, and a rotating roster with no weekend work. Applicants must be Australian citizens and pass pre-employment checks.

Formación

• Australian citizenship required
• Minimum 50 Mbps download and 20 Mbps upload for home office
• Passionate about customer service and targets
• Confident with computer systems and data entry

Responsabilidades

• Provide critical inbound customer service for everyday Australians
• Handle inquiries and issues via phone across a national service window
• Work in a fully remote, work-from-home setup and meet targets

Conocimientos

Customer service

Communication

Contact centre experience

Descripción del empleo

Concentrix is hiring a Customer Service Specialist to deliver frontline inbound services for a Federal Government program from a home-based setup across Australia. You will engage with Australians, handle inquiries, and contribute to a high-visibility national account.

The role offers full-time hours, paid training, career progression, and a rotating roster with no weekend work. Applicants must be Australian citizens and pass pre-employment checks.