Remote COI & Commercial Insurance Admin Pro

20four7va; Sydney; Remote; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive rates

Weekly payments

Free training and upskilling

Constant support and guidance

Vibrant community

Job summary

20four7VA is seeking offshore independent contractors to deliver remote services for a U.S.-based insurance operation. The role focuses on COI processing, loss-control follow-ups, and client communications, requiring strong English, accuracy, and proactive follow-up.

Ideal candidates have at least 2 years of remote admin experience, familiarity with US AMS (Applied Epic) and carrier portals, and the ability to work independently in a remote, contract-based arrangement.

Qualifications

• Minimum 2 years of remote administrative or virtual assistant experience.
• Insurance industry background with U.S. broker/agency support is preferred.
• Hands-on experience with U.S. AMS, especially Applied Epic, is highly preferred.
• Excellent written and verbal English communication with U.S. clients and carriers.

Responsibilities

• Process COIs, verify policy status and coverage in AMS, and prepare ACORD forms.
• Track and deliver COIs to insureds and maintain accurate records in AMS.
• Handle loss-control follow-ups and client communications with underwriters.
• Obtain renewal information 60–90 days before renewal and log in systems.
• Manage shared inbox, follow up on missing information, and data entry in AMS.

Skills

Remote administration

Insurance industry knowledge

Proactive communication

Attention to detail

English proficiency

Tools

Agency Management System (AMS)

Applied Epic

Insurance carrier portals

ACORD processing tools

Job description

20four7VA is seeking offshore independent contractors to deliver remote services for a U.S.-based insurance operation. The role focuses on COI processing, loss-control follow-ups, and client communications, requiring strong English, accuracy, and proactive follow-up.

Ideal candidates have at least 2 years of remote admin experience, familiarity with US AMS (Applied Epic) and carrier portals, and the ability to work independently in a remote, contract-based arrangement.