Remote Clinics Admin & Scheduling Specialist

Clinics GRP; Brisbane; Remote; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Home-based role

Orientation training

Professional development

Team collaboration

Job summary

Clinics GRP in Brisbane is seeking an organised administrator to manage bookings, coordinate schedules between clients and clinicians, and maintain accurate records for inClinic and inHome services.

This primarily home-based role requires excellent communication, attention to detail and the ability to work independently while staying connected with the wider team. You will also assist with billing and data entry to keep services running smoothly.

Qualifications

• Strong organisational skills and attention to detail.
• Clear, professional written and verbal communication.
• Ability to work independently from home with sound judgement.
• Experience in administration or customer service is desirable.
• Familiarity with practice management software and IT troubleshooting is an advantage.

Responsibilities

• Manage bookings, confirm appointments and communicate schedule changes to clients and clinicians.
• Respond to phone and email enquiries with warmth, patience and professionalism.
• Liaise with clients, families and care providers to coordinate services.
• Prepare and distribute daily clinical schedules.
• Maintain accurate client records, data entry and documents.
• Process payments, support billing and respond to billing enquiries.
• Collaborate with colleagues to resolve administrative issues and keep services running smoothly.

Skills

Scheduling

Customer service

Data entry

Billing support

Tools

Google Workspace

Microsoft Office

Job description

Clinics GRP in Brisbane is seeking an organised administrator to manage bookings, coordinate schedules between clients and clinicians, and maintain accurate records for inClinic and inHome services.

This primarily home-based role requires excellent communication, attention to detail and the ability to work independently while staying connected with the wider team. You will also assist with billing and data entry to keep services running smoothly.