Remote Claims Eligibility Coordinator

Gallagher Bassett; Melbourne; Hybrid; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Work from home

Paid parental leave

Education opportunities

Wellbeing programs

Staff benefits

Birthday leave

Job summary

Gallagher Bassett in Melbourne is seeking a New Claims Coordinator to support the eligibility function by promptly identifying and registering new claims and ensuring accurate entitlement decisions. You’ll need strong customer service and administration skills, with precise data entry and attention to detail.

Join a team focused on timely decisions, collaborative culture, and ongoing education, with flexible work options and a commitment to wellbeing and work-life balance.

Qualifications

• Experience in an office environment or administration.
• Accurate data entry skills.
• High attention to detail.
• Excellent communication and interpersonal skills.
• Tertiary qualifications in an appropriate discipline preferred.

Responsibilities

• Identify claim types and code new claims within timeframes.
• Contact employers/workers to verify lodgement details.
• Monitor new claims inbox and registration queue; act as required.
• Accept and complete other duties as directed by Team Manager.

Skills

Office administration

Data entry

Attention to detail

Communication skills

Education

Tertiary qualifications

Job description

Gallagher Bassett in Melbourne is seeking a New Claims Coordinator to support the eligibility function by promptly identifying and registering new claims and ensuring accurate entitlement decisions. You’ll need strong customer service and administration skills, with precise data entry and attention to detail.

Join a team focused on timely decisions, collaborative culture, and ongoing education, with flexible work options and a commitment to wellbeing and work-life balance.