Remote Claims Coordinator - Worker’s Comp Eligibility

Nearheal; Melbourne; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Work from Home

Paid Parental Leave

Collaborative working environment

Opportunities for ongoing education

Wellbeing programs

Staff benefits including discounts

Birthday leave

Job summary

Gallagher Bassett in Melbourne is seeking a New Claims Coordinator to support the eligibility function by identifying, reviewing and registering new claims quickly and accurately. You will liaise with employers and workers to verify lodgement details and help ensure timely entitlement decisions are made.

The role emphasises strong administration, data entry accuracy, and excellent communication in a collaborative, flexible work environment including work-from-home options.

Qualifications

• Experience in an office or administrative role.
• Accurate data entry and record keeping.
• High attention to detail and strong organisational skills.
• Excellent communication and interpersonal skills.
• Tertiary qualifications in a related discipline preferred.

Responsibilities

• Identify and register new claims accurately within specified timeframes.
• Contact employers/workers to verify lodgement details.
• Monitor new claims inboxes and registration queue; action as required.
• Accept and complete other duties as directed by Team Manager.

Skills

Data entry

Attention to detail

Communication

Interpersonal skills

Education

Tertiary qualification in a relevant discipline

Job description

Gallagher Bassett in Melbourne is seeking a New Claims Coordinator to support the eligibility function by identifying, reviewing and registering new claims quickly and accurately. You will liaise with employers and workers to verify lodgement details and help ensure timely entitlement decisions are made.

The role emphasises strong administration, data entry accuracy, and excellent communication in a collaborative, flexible work environment including work-from-home options.