Remote Billing Contacts Specialist

HRS Talent Solutions; Mildura; Remote; AUD 55,000 - 58,000; Full time

Job summary

HRS Talent Solutions is seeking a Billing Contact Details Assistant for a remote, full-time role. You will review requests to change billing contacts and delivery settings, verify against approved accounts, and update permitted fields in the billing system while maintaining a clear source note for each change.

No accounting qualification is required; training will be provided on authorization rules and billing software. Hours and exact pay will be confirmed by the employer upon hire.

Qualifications

• Customer service experience is useful but not mandatory.
• Experience in office administration is helpful but not required.
• Ability to read requests precisely and follow authorization rules.

Responsibilities

• Review online requests to change billing contacts or delivery settings.
• Match requests to the correct customer account using approved checks.
• Update permitted fields in the billing system.
• Keep a source note for changes to aid future understanding.
• Identify incomplete or conflicting instructions and seek clarification.
• Send a courteous acknowledgement when updates are confirmed.
• Route complex invoice questions to a specialist.
• Protect account and recipient information per procedures.

Skills

Customer service

Office administration

Tools

Billing software

Online system

Job description

HRS Talent Solutions is seeking a Billing Contact Details Assistant for a remote, full-time role. You will review requests to change billing contacts and delivery settings, verify against approved accounts, and update permitted fields in the billing system while maintaining a clear source note for each change.

No accounting qualification is required; training will be provided on authorization rules and billing software. Hours and exact pay will be confirmed by the employer upon hire.