Remote Statement Delivery Specialist

HRS Talent Solutions; Orange City Council; Remote; AUD 37,000 - 39,000; Full time

Job summary

HRS Talent Solutions is hiring for a remote Statement Request Assistant. The role handles customer requests for statement copies, verifies account authorization, and uses secure delivery channels. You will review dates, confirm permissions, and document each delivery with care.

Prior billing experience is helpful but not required. The position is remote with hours that can be full-time or part-time, determined by the employer, and equipment will be provided.

Qualifications

• Customer service experience is preferred.
• Familiarity with handling documents and records.
• Ability to follow privacy and security procedures.

Responsibilities

• Review routine online requests and verify account details.
• Retrieve statements and deliver via approved secure method.
• Record delivery details and escalate disputes to billing.

Skills

Customer service

Office administration

Document handling

Accurate email support

Job description

HRS Talent Solutions is hiring for a remote Statement Request Assistant. The role handles customer requests for statement copies, verifies account authorization, and uses secure delivery channels. You will review dates, confirm permissions, and document each delivery with care.

Prior billing experience is helpful but not required. The position is remote with hours that can be full-time or part-time, determined by the employer, and equipment will be provided.