Remote Admin & Scheduling Assistant (20–30 hrs)

Bathroom Surgeon; City Of Bayswater; À distance; AUD 3 637 000 - 5 180 000; Temps partiel

Avantages offerts par ce poste

Company computer provided

Work from home

Résumé du poste

Bathroom Surgeon is a family-owned Perth business offering shower repairs, regrouting, silicone replacement, leak repairs and bathroom renovations. The administration role involves handling customer enquiries, scheduling inspections, and coordinating bookings from home with a company computer provided.

This casual, part-time position (approximately 20–30 hours per week) supports the Business Manager and technicians, with training provided and opportunity to learn in construction/trade services.

Qualifications

• Organised and reliable with strong attention to detail.

Responsabilités

• Respond to customer enquiries via email and online platforms and gather photos/property details.
• Answer phone calls, assess enquiries, qualify leads and gather job details.
• Schedule quote inspections and approved jobs.
• Coordinate access with customers, real estate agents and tenants.
• Send approved quotes and follow up on responses.
• Check invoices and follow up on payments.
• Keep ServiceM8 updated with customer data, schedules and notes.
• Manage schedule changes and communicate updates to the team.
• Record warranty enquiries and escalate when needed.
• Track outstanding tasks requiring management approval.

Connaissances

Organised

Customer service

Scheduling

Multitasking

Microsoft Office

Outils

ServiceM8

Xero

Excel

Word

Outlook

Description du poste

Bathroom Surgeon is a family-owned Perth business offering shower repairs, regrouting, silicone replacement, leak repairs and bathroom renovations. The administration role involves handling customer enquiries, scheduling inspections, and coordinating bookings from home with a company computer provided.

This casual, part-time position (approximately 20–30 hours per week) supports the Business Manager and technicians, with training provided and opportunity to learn in construction/trade services.