Part Time Administration Assistant

D.W. Grout; Narangba; On-site; AUD 25,000 - 34,000; Part time

Job summary

DW Grout is seeking an enthusiastic Administration Assistant to join our office team in Narangba, QLD. This part-time role offers approximately 24 hours over three days per week, within standard office hours (Mon-Fri, 7:30 am–4:00 pm).

You will be the first point of contact for customers, provide admin support to operations and sites, help schedule and enter jobs in our management system, manage emails, and assist with documentation and filing. A proactive attitude is essential.

Qualifications

• Willingness to learn and develop in an office admin role.
• Proficient with Microsoft Office (Outlook, Word, etc.).
• Strong communication and proactive, enthusiastic attitude.
• Good time management and organisational abilities.
• Ability to work independently or as part of a team.

Responsibilities

• Serve as the first point of contact for customer phone inquiries.
• Provide administrative support to Operations and site staff.
• Assist with scheduling and day-to-day operations.
• Input jobs and maintain the job management software.
• Manage and maintain email inboxes.
• Book plumbing inspections with relevant authorities.
• Assist with job documentation and allocate tasks to field staff.
• Support office organisation by maintaining filing systems, policies, and procedures.
• Undertake other ad hoc administrative and business support tasks.
• Assist the Director and other team members as required.

Skills

Microsoft Office

Communication

Time management

Organisational skills

Team player

Independent work

Tools

Outlook

Word

Excel

Job description

At DW Grout, we pride ourselves on delivering exceptional service in the plumbing industry. Due to ongoing growth, we are seeking an enthusiastic Administration Assistant to join our office team in Narangba, QLD.

This part-time position involves working 3 days per week (approximately 24 hours) within our standard office hours (Monday to Friday, 7:30 am to 4:00 pm).

Your Responsibilities:

• Serve as the first point of contact for customer phone inquiries.
• Provide administrative support to the operations team and site-based staff.
• Assist with scheduling and day-to-day operations.
• Input jobs and maintain our job management software.
• Manage and maintain email inboxes.
• Book plumbing inspections with relevant authorities.
• Assist with job documentation and allocate tasks to field staff.
• Support office organisation by maintaining filing systems, policies, and procedures.
• Undertake other ad hoc administrative and business support tasks.
• Assisting the Director and other team members where required.

About You

We are seeking someone who thrives in a supportive, fast-paced, and busy environment. At DW Grout, we value team players who help us achieve our goals together.

To Be Successful in This Role, You Will Need:

• A keen willingness to learn and develop in an office admin role.
• Familiarity with Microsoft Office Suite (Outlook, Word, etc.).
• Strong communication skills and a proactive, enthusiastic attitude.
• Good time management and organisational abilities.
• The ability to work independently or as part of a team.
• Availability to start the week beginning the 5th of January 2026.