Relocations Consultant – Government & Defence (On the Road)

Toll Group; Canberra; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Company vehicle with fuel card

Market competitive salary

Flexible work arrangements

Professional growth opportunities

Employee discounts

Zusammenfassung

Toll Group in Canberra is seeking a Relocations Consultant (Transitions Consultant) to manage on-site relocation visits for Defence personnel and ensure services align with contract requirements. The role is predominantly field-based, requiring active client engagement and strong organizational skills.

You will coordinate with providers, maintain safety and compliance standards, and deliver responsive service to government and defence clients.

Qualifikationen

• Excellent experience in a customer facing role.
• Relocations industry experience is a bonus.
• Intermediate computer skills (Microsoft Office).
• Excellent customer service skills (written and verbal).

Aufgaben

• Develop strong relationships with providers and review mechanisms to ensure contract delivery.
• Understand contractual documentation related to RS Providers including Deed of Agreement, SO Requirements and Minimum Standards.
• Report Provider WHS incidents and safety conversations with the Manager.
• Ensure statutory regulations related to Compliance and Safety are adhered to by Providers.
• Understand client culture and respond quickly to service delivery issues.

Kenntnisse

Customer service

Communication

Driving license (C class)

Flexibility

Willing to learn

Tools

Microsoft Office

Jobbeschreibung

Toll Group in Canberra is seeking a Relocations Consultant (Transitions Consultant) to manage on-site relocation visits for Defence personnel and ensure services align with contract requirements. The role is predominantly field-based, requiring active client engagement and strong organizational skills.

You will coordinate with providers, maintain safety and compliance standards, and deliver responsive service to government and defence clients.