Relief Shift Manager - Hospitality Lead & Guest Experience

The Glen Hotel Pty; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Free stays across network

Team building trips

Discounts across YHA network

Growth opportunities

Cultural flexibility

Wellbeing support

Referral program

Job summary

YHA Australia is seeking a Relief Shift Manager to support teams across multiple properties. You will lead hands‑on across our network, deliver exceptional guest service, supervise staff, assist the Assistant Manager and Property Manager with day‑to‑day operations, and help maintain a safe, welcoming environment for guests and team members.

This is a full‑time, salaried role for a 6‑month contract, requiring flexibility to relocate on short notice and availability for a rotating 7‑day roster

Responsibilities

• Lead hands-on operations and guest service across the YHA network.
• Supervise team members, support the Assistant Manager and Property Manager.
• Maintain safety, cleanliness and high standards of guest experience.

Job description

YHA Australia is seeking a Relief Shift Manager to support teams across multiple properties. You will lead hands‑on across our network, deliver exceptional guest service, supervise staff, assist the Assistant Manager and Property Manager with day‑to‑day operations, and help maintain a safe, welcoming environment for guests and team members.

This is a full‑time, salaried role for a 6‑month contract, requiring flexibility to relocate on short notice and availability for a rotating 7‑day roster