Duty Manager – Hospitality Shift Lead | Travel Perks

The Glen Hotel Pty; Hobart; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free stays across network

Team building opportunities

Discounts across YHA network

Career development

Cultural flexibility

Wellbeing support

Referral program

Job summary

YHA Hobart Central is seeking a hands-on Duty Manager to lead daily operations and guest experiences. You will supervise team members, assist the Property Manager, and ensure a welcoming, safe environment for guests and staff.

You’ll oversee check-ins/outs, events, food and beverage operations, and maintain high presentation and hygiene standards. The role requires flexibility for a 7-day rotating roster including overnights.

Qualifications

• Previous duty/shift management experience in hospitality.
• Strong communication and guest service focus.
• Willingness to work rotating 7-day roster including overnights.
• Must have Australian working rights; WHV not eligible.
• First Aid, CPR and RSA certifications are highly regarded.

Responsibilities

• Oversee daily operations and guest services.
• Lead and support team during shifts.
• Coordinate check-ins/check-outs and events.
• Ensure safety, hygiene and compliance with procedures.
• Prepare shift reports for management.

Skills

Leadership

Duty Manager experience

Communication

Problem-solving

Certifications

Working rights

Job description

YHA Hobart Central is seeking a hands-on Duty Manager to lead daily operations and guest experiences. You will supervise team members, assist the Property Manager, and ensure a welcoming, safe environment for guests and staff.

You’ll oversee check-ins/outs, events, food and beverage operations, and maintain high presentation and hygiene standards. The role requires flexibility for a 7-day rotating roster including overnights.