Relief Customer Banking Specialist - Part-Time (Multibranch)

CommBank; Brisbane; On-site; AUD 45,000 - 60,000; Part time

Job summary

CommBank is seeking a Customer Banking Specialist Relief at Moorooka. The role involves greeting customers, guiding them to the right channel, and building connections to enhance their banking experience.

You will also demonstrate our in-branch technology and digital options while helping the branch run efficiently. Travel to Sunnybank and Sunnybank Hills is required, and Mandarin/Cantonese skills are beneficial.

Qualifications

• Proven track record of delivering exceptional customer service.
• Excellent communication skills and professional demeanor.
• Ability to manage customer expectations with a professional presence.

Responsibilities

• Greet customers and understand their enquiry, guiding to the appropriate channel.
• Build personal connections with customers through meaningful conversations.
• Demonstrate in-branch technology and digital banking options to customers.
• Ensure the branch runs smoothly and customers are satisfied with their experience.

Skills

Customer service

Communication

Professional demeanor

Customer expectations

Job description

CommBank is seeking a Customer Banking Specialist Relief at Moorooka. The role involves greeting customers, guiding them to the right channel, and building connections to enhance their banking experience.

You will also demonstrate our in-branch technology and digital options while helping the branch run efficiently. Travel to Sunnybank and Sunnybank Hills is required, and Mandarin/Cantonese skills are beneficial.