Part-Time Banking Specialist (Relief) - Bilingual

Commonwealth Bank; Beaudesert; On-site; AUD 35,000 - 45,000; Part time

Job summary

Commonwealth Bank in Moorooka is seeking a part-time Customer Banking Specialist on a relief roster covering Moorooka, Sunnybank and Sunnybank Hills branches. You will be the first point of contact for customers and help them use in-branch and digital options.

Join us to deliver friendly, professional service while supporting branch operations and delivering a positive customer experience. Mandarin or Cantonese language skills would be beneficial for this opportunity.

Qualifications

• Proven track record of delivering exceptional customer service.
• Excellent communication skills and professional demeanor.
• Ability to manage customer expectations and provide clear guidance.

Responsibilities

• Greet customers and understand their enquiry, guiding them to the appropriate channel.
• Build personal connection with customers to enhance their experience.
• Educate customers on in-branch technology and digital banking options.
• Help ensure branch operations run smoothly and customers are satisfied.

Skills

Customer Service

Job description

Commonwealth Bank in Moorooka is seeking a part-time Customer Banking Specialist on a relief roster covering Moorooka, Sunnybank and Sunnybank Hills branches. You will be the first point of contact for customers and help them use in-branch and digital options.

Join us to deliver friendly, professional service while supporting branch operations and delivering a positive customer experience. Mandarin or Cantonese language skills would be beneficial for this opportunity.