Registries Support Specialist

Government Of British Columbia; Queensland; On-site; AUD 42,000 - 64,000; Full time

Job summary

BC Registry Services is seeking a Registries Support Clerk to provide multi-channel service delivery for the registration and processing of statutory filings for businesses and citizens. The role requires handling high call volumes, data entry of name requests, and document receipting with tact and diplomacy.

You will thrive in a fast-paced, high-volume environment and be committed to customer service excellence while supporting four registries under BC statutes.

Qualifications

• Grade 12 graduation or equivalent.
• Experience providing information/services to government, industry, and public/private sectors.
• Typing, formatting, editing, proofreading documents using Word/Excel/Outlook.
• Experience handling financial transactions (6 months).
• Records management experience.

Responsibilities

• Support multi-channel service delivery for registrations and statutory filings.
• Answer a high volume of telephone calls and perform data entry for name requests and document receipting.
• Examine and register statutory filings with accuracy and discretion.

Skills

Customer service

Communication

Tact and diplomacy

Fast-paced environment

Data entry

Education

High school diploma

Tools

Word

Excel

Outlook

Job description

BC Registry Services is seeking a Registries Support Clerk to provide multi-channel service delivery for the registration and processing of statutory filings for businesses and citizens. The role requires handling high call volumes, data entry of name requests, and document receipting with tact and diplomacy.

You will thrive in a fast-paced, high-volume environment and be committed to customer service excellence while supporting four registries under BC statutes.