Regional Manager Asset Services

Iaawg; Coffs Harbour City Council; On-site; AUD 108,000 - 132,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Counselling services

Volunteering opportunities

Additional annual leave

Leave days (Thank You Day & Work Anniv

Job summary

Mission Australia is seeking a Regional Manager Asset Services to lead maintenance, compliance, and asset improvements across a housing portfolio. You will drive contractor performance, manage a high‑performing Asset Team and ensure safe, quality homes for tenants, while delivering strategic projects and strong stakeholder relations.

This role requires strong leadership, budgeting, and data-driven decision making to achieve outcomes that improve resident living conditions and asset performance.

Qualifications

• Experience leading asset, property, facilities or maintenance operations across a diverse property portfolio.
• Knowledge of asset management, building maintenance, contractor management, compliance and property lifecycle planning.
• Experience managing budgets, forecasts and expenditure to deliver value-for-money outcomes.
• Experience coaching and developing high-performing teams within a complex operational environment.
• Strong understanding of WHS, regulatory and asset compliance requirements.
• Excellent stakeholder management with contractors, internal teams and external partners.

Responsibilities

• Lead delivery of responsive, planned, cyclical and vacant property maintenance programs across a diverse housing portfolio.
• Develop and lead a high-performing Asset Team, fostering accountability and continuous improvement.
• Oversee contractor and supplier performance to ensure quality, value-for-money and SLAs.
• Ensure properties meet legislative, regulatory, WHS and asset compliance through governance and QA processes.
• Monitor asset performance, using data to drive informed decisions and risk management.
• Manage regional asset budgets, forecasts and expenditure to align with objectives.
• Lead asset-related projects and upgrades, building strong internal and external relationships.

Skills

Asset management

Team leadership

Contractor management

WHS compliance

Budget management

Stakeholder management

Data-driven decision making

Project management

Job description

Permanent Full‑Time Position. Location: Coffs Harbour, NSW 2450. Starting from $120K + Super + NFP Salary Packaging benefits (depending on experience). Make a meaningful difference to the lives of Australians in need.

Life at Mission Australia: When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we are building hope and possibility for all. Find out more about us and our purpose.

Your opportunity

Lead a high-performing Asset Team and make a real impact on the lives of residents across Mission Australia Housing's property portfolio. As Regional Manager Asset Services, you will drive maintenance, compliance, contractor performance and asset improvement initiatives, ensuring safe, quality homes for tenants while leading strategic projects, managing key stakeholder relationships and delivering exceptional asset outcomes.

This is an exciting opportunity for a people-focused leader who thrives on driving operational excellence and creating lasting community impact.

Key responsibilities

• Lead the delivery of responsive, planned, cyclical and vacant property maintenance programs across a diverse housing portfolio.
• Manage and develop a high-performing Asset Team, fostering a culture of accountability, collaboration and continuous improvement.
• Oversee contractor and supplier performance to ensure quality outcomes, compliance, value for money and achievement of service level agreements.
• Ensure all properties meet legislative, regulatory, WHS and asset compliance requirements through effective governance and quality assurance processes.
• Monitor asset performance, property condition, risks and lifecycle requirements, using data and insights to drive informed decision‑making.
• Manage regional asset budgets, forecasts and expenditure, ensuring financial accountability and alignment with organisational objectives.
• Lead asset-related projects, property upgrades and new developments while building strong relationships with internal stakeholders, contractors and external partners.

Requirements for success

• Proven experience leading asset, property, facilities or maintenance operations across a diverse property portfolio. Preferably with full lifecycle of properties.
• Strong knowledge of asset management, building maintenance, contractor management, compliance and property lifecycle planning.
• Demonstrated ability to manage budgets, forecasts and expenditure while delivering value‑for‑money outcomes.
• Experience leading, coaching and developing high‑performing teams within a complex operational environment.
• Strong understanding of WHS, regulatory and asset compliance requirements, with a focus on risk management and quality assurance.
• Excellent stakeholder management skills - build effective relationships with contractors, internal teams, government agencies and external partners.
• Highly developed analytical, problem‑solving and project management skills, with the ability to use data and insights to drive performance, continuous improvement and positive resident outcomes.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not‑for‑profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [e-mail] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.

For culturally safe support or assistance with your application, please contact us at [e-mail].

About Mission Australia

Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long‑term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.

We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence‑based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.

Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves.

Learn more about Mission Australia and our purpose.