Change Manager

Iaawg; Sydney; Hybrid; AUD 116,000 - 156,000; Full time

Benefits offered by this job

Salary packaging

Counselling support

Chaplaincy support

Volunteering opportunities

Extra leave

Job summary

Mission Australia is seeking a Change Manager in Sydney to lead people-side change for major projects and transformations. You will partner with leaders to design strategies, build readiness, and embed new ways of working across teams.

You’ll coach leaders, identify learning needs, and manage risks while aligning change activities with project plans and governance to deliver lasting benefits for the organisation and the communities we serve.

Qualifications

• At least five years of demonstrated experience in change management.
• End-to-end change management capability including impact assessments, planning, communications, and benefits realization.
• Ability to manage multiple concurrent change initiatives with quality and momentum.
• Strong stakeholder engagement, influencing, and relationship-building skills.
• Excellent written and verbal communication; translate complex change into clear messages.
• Knowledge of modern change and project methodologies; certifications desirable but not essential.

Responsibilities

• Lead the design and delivery of end-to-end change management strategies and plans that support organisational priorities and successful adoption.
• Assess the impact of change across people, processes and ways of working, tailoring approaches to scale and complexity.
• Partner with leaders and teams to build readiness and shared ownership for change.
• Coach leaders to communicate, champion and embed change within their teams.
• Identify learning needs and coordinate training, tools and resources for adoption.
• Monitor readiness, capacity and change fatigue, addressing risks and barriers.
• Integrate change activities into broader project plans, governance and reporting.
• Measure progress, gather feedback, and refine approaches to strengthen outcomes.

Skills

Change management

Stakeholder engagement

Coaching/leadership

Communication

Problem solving

Education

Prosci certification

PRINCE2

PMP

Agile/Scrum

Tools

Change management tools

Job description

Full Time, Permanent Role Location: Sydney, NSW with Work from Home! Salary $136,000 + Super + NFP Salary Packaging benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your opportunity

At Mission Australia, meaningful change helps us strengthen the way we work so we can continue building hope and possibility for people and communities across Australia. As our Change Manager, you will lead the people side of key projects, transformation programs and organisational improvements, partnering with leaders and teams to turn change into lasting outcomes. Through thoughtful change strategies, strong stakeholder engagement and practical support, you will help our people feel informed, equipped and ready to embrace new ways of working.

Your key responsibilities will be to:

• Lead the design and delivery of end-to-end change management strategies and plans that support organisational priorities and successful adoption.
• Assess the impact of change across people, processes and ways of working, tailoring approaches to the scale, complexity and risk of each initiative.
• Partner with leaders, project teams and key stakeholders to build shared ownership and readiness for change.
• Coach and equip leaders to confidently communicate, champion and embed change within their teams.
• Identify learning and capability needs, coordinating practical training, tools and resources to help people adopt new ways of working.
• Monitor change readiness, organisational capacity and change fatigue, proactively addressing risks, issues and barriers to adoption.
• Integrate change activities, risks and milestones into broader project plans, governance and reporting.
• Measure change progress, stakeholder sentiment and adoption, using insights and feedback to refine approaches and strengthen outcomes.

Requirements for success

• At least five years of demonstrated experience in change management, ideally across complex organisational environments.
• Strong end-to-end change management capability, including impact assessments, stakeholder analysis, change planning, communications, learning and benefits realisation.
• Demonstrated ability to manage multiple concurrent change initiatives, balancing competing priorities while maintaining quality and momentum.
• Highly developed stakeholder engagement skills, with the ability to influence, negotiate and build trusted relationships with leaders and teams at all levels.
• Strong coaching and leadership capability, with experience supporting leaders to confidently lead their people through change.
• Excellent written and verbal communication skills, with the ability to translate complex change into clear, engaging and audience-specific messages.
• Strong analytical and problem-solving skills, with the ability to use data, feedback and insights to identify risks, assess readiness and improve change outcomes.
• Practical knowledge of contemporary change and project management methodologies and tools, with relevant professional certifications such as Prosci, APMG, Agile, Scrum, PRINCE2 or PMP desirable but not essential.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.

So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [e-mail] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.

For culturally safe support or assistance with your application, please contact us at [e-mail] Find out more about a career with Mission Australia.

Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact.

Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.

We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.

Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.

Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential.

That’s why we stand together with Australians in need, until they can stand for themselves.

Learn more about Mission Australia and our purpose.