Referrer Relationship Specialist

Integral Diagnostics (IDX); Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary + fuel allowance

Comprehensive training program

Access to fitness locations nationwide

Employee benefits including paid parental leave

Career development opportunities

Job summary

A leading medical imaging company in Melbourne seeks a motivated sales professional to join the Referrer Relationship Specialist team. This role involves building relationships with healthcare providers to drive referral growth and enhance patient outcomes. The ideal candidate has a strong sales background in healthcare and excellent communication skills. The position offers a competitive salary, fuel allowance, and opportunities for career development within a supportive team culture.

Qualifications

• Previous experience in sales within the healthcare industry is advantageous.
• Familiarity with the Melbourne healthcare landscape is a plus.
• Confident and persuasive communicator with ability to engage healthcare professionals.

Responsibilities

• Execute strategic plans to drive referral growth.
• Establish and maintain business relationships with key referrers.
• Promote Lake Imaging services to referrers.
• Meet and exceed referral targets.
• Collaborate with internal teams for seamless service.
• Plan and host events for referrer education.

Skills

Sales experience in healthcare

Customer service orientation

Communication skills

Education

Tertiary education in Science, Business or related field

Job description

Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, and Warrnambool.

Lake Imaging, a leading provider of medical imaging services, is committed to delivering exceptional patient care and building strong relationships within the Melbourne medical community. As part of our dynamic team, you’ll play a pivotal role in expanding our reach and ensuring that our referrers are supported with the highest level of imaging service.

About The Role

We are seeking a motivated and results-driven salesperson to join our Melbourne Referrer Relationship Specialist team. Reporting directly to the Marketing and Communications Manager, your primary focus will be on building and nurturing relationships with General Practitioners (GPs), Specialists, and other allied healthcare providers in the region. Your efforts will directly contribute to the growth of our referral base and the enhancement of patient outcomes.

Key Responsibilities

• Execute Strategic Plans: Implement strategic plans to drive referral growth, assess emerging opportunities and competitor activities, to drive operational excellence in your designated territory.
• Build Strong Relationships: Establish and maintain business-centric relationships with GPs, Specialists, and other key referrers, to ensure high levels of service satisfaction.
• Promote Lake Imaging Services: Advocate for our comprehensive range of medical imaging services, highlighting the benefits to referrers and their patients.
• Achieve Targets: Meet and exceed referral targets by effectively communicating the value of Lake Imaging’s services.
• Collaborate with Internal Teams: Work closely with our marketing, operations, and clinical teams to ensure a seamless experience for referrers and patients.
• Event Management: Plan and host events/networking opportunities to support referrer education needs.

Preferred Qualifications

• Educational Background: Tertiary education in Science, Business, or a related field is highly desirable. Radiology or Pathology highly regarded.
• Sales Experience: Previous experience in sales, particularly within the healthcare industry, is advantageous.
• Territory Knowledge: Familiarity with the Melbourne healthcare landscape, especially in GP Sales, is a plus.
• Customer Service Orientation: Strong focus on customer service and the ability to build and maintain long-term relationships.

What We Are Looking For

• Self-Assurance and Communication Skills: Confident and persuasive communicator with the ability to engage with healthcare professionals at all levels.
• Adaptability: Quick thinker with the ability to adapt to changing environments and priorities.
• Ethical and Professional Conduct: Commitment to upholding the highest standards of ethical behaviour and professionalism.
• Target-Driven: Proven ability to thrive in a results-oriented environment with a focus on achieving and exceeding goals.

Why You'll Love It Here ❤

• Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity.
• Competitive Salary + Fuel allowance: Enjoy a competitive salary, with added bonuses, plus super and your fuel reimbursed.
• Work-Life Balance: Enjoy living and working on the beautiful Geelong coast.
• Comprehensive Training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel.
• Expert Team: Learn from an experienced team willing to share their knowledge.
• Recognition Programs: Enjoy staff recognition programs and awards.
• Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider.
• Fitness Passport: Access over 1000+ fitness locations nationwide.
• Employee Benefits: Such as paid parental leave, assistance programs, discounts to 100s of retailers, travel and onsite healthcare for you & your family.
• Career Development: Explore fantastic opportunities to further your career with Lake Imaging.

If you have a strong medical sales background and are eager to make an meaningful impact, we encourage you to apply.

Please note: Police check will be required for successful applicants.

Integral Diagnostics supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.