Recovery‑Oriented Service Manager – ASUSD Lead

Mind Australia Limited

Gladstone Regional

On-site

AUD 90,000 - 120,000

Full time

3 days ago

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Job summary

Mind Australia Limited is seeking a passionate Service Manager to lead the Adult Step-Up Step-Down (ASUSD) service in Gladstone. You will oversee all aspects of service delivery, ensuring high-quality, recovery-oriented services are provided to people, families and carers in line with Mind's Model of Recovery-Oriented Practice and organisational values.

You will be accountable for service performance, budgets and operational requirements, while building strong relationships with clinical

Qualifications

Tertiary qualifications (minimum Certificate IV) in Mental Health or related field.
Leadership experience in mental health or community services with coaching ability.
Expertise in trauma-informed, recovery-oriented practice.
Experience with budgets, reporting and stakeholder partnerships.
Vaccination proof or willingness to obtain per Queensland Health requirements.

Responsibilities

Lead and manage recovery-oriented services for people, families and carers.
Provide leadership and coaching to Team Leaders and multidisciplinary teams.
Oversee intake, assessment, recovery planning, care reviews, staffing and rostering.
Manage service performance, budgets, reporting, contractual obligations and compliance.
Build partnerships with clinical services, government agencies and community organisations.
Foster a positive, high-performing culture that values lived experience and workforce development.