Receptionist / Rego Clerk

Lakes Hyundai; North Lakes; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Friendly workplace

Staff discounts

Stable full-time role

Job summary

Lakes Hyundai & Chery North Lakes in Queensland is seeking a Receptionist / Rego Clerk to join our dynamic team in North Lakes. This full-time role combines front-of-house reception with vehicle registration and admin support, serving as the first point of contact for customers and ensuring smooth day-to-day operations.

You will greet customers, manage registration paperwork, handle calls, schedule appointments, and support sales and service teams.

Qualifications

• Experience in front-of-house reception
• Experience with vehicle registration processes desirable
• Strong organisational and administrative skills

Responsibilities

• Greet customers at the dealership to create a positive first impression.
• Manage and process vehicle registration paperwork accurately and efficiently.
• Answer phones, direct calls, and respond to customer enquiries professionally.
• Schedule customer appointments and maintain calendars for sales and service teams.
• Process customer paperwork including finance documents and warranty papers.
• Maintain reception area in a clean, organised, and welcoming state.
• Manage mail, deliveries and general admin tasks.
• Liaise with internal teams to meet customer needs promptly.
• Support sales and service departments with administrative requirements as needed.
• Maintain confidentiality and handle sensitive information professionally.

Skills

Reception experience

Organisational skills

Communication skills

MS Office

Customer service

Tools

Registration systems

Job description

Lakes Hyundai & Chery North Lakes is seeking a Receptionist / Rego Clerk to join our dynamic team in North Lakes, Queensland. This is a full‑time position that combines front‑of‑house reception duties with vehicle registration and administrative support. You will be the first point of contact for our customers and a key member of our dealership team, playing an essential role in delivering exceptional service and maintaining smooth day‑to‑day operations.

What you'll be doing

• Greeting and welcoming customers as they arrive at the dealership, ensuring a positive first impression
• Managing and processing vehicle registration paperwork and documentation accurately and efficiently
• Answering phones, directing calls appropriately and responding to customer enquiries in a professional manner
• Scheduling customer appointments and maintaining appointment calendars for sales and service teams
• Processing customer paperwork, including finance agreements, warranty documents and vehicle registrations
• Maintaining reception areas to ensure they are clean, organised and welcoming
• Managing mail, deliveries and general administrative tasks
• Liaising with internal teams to ensure customer needs are met promptly and efficiently
• Supporting the sales and service departments with administrative requirements as needed
• Maintaining confidentiality and handling sensitive customer information professionally

What we're looking for

• Proven experience working in a reception or customer‑facing role, ideally in an automotive or dealership environment
• Strong organisational and administrative skills with the ability to manage multiple tasks simultaneously
• Excellent communication skills, both written and verbal, with a professional demeanour
• Proficiency with computer systems and Microsoft Office applications
• Experience with vehicle registration processes and automotive documentation is highly desirable
• A genuine customer service focus with the ability to remain calm and courteous under pressure
• Attention to detail and accuracy, particularly when handling important documentation
• Ability to work independently and as part of a team
• Professional presentation and reliable attendance
• A valid Australian driver's licence is preferred

What we offer

At Lakes Hyundai & Chery North Lakes, we value our team members and offer a supportive working environment where your contributions are recognised and appreciated. Our benefits include:

• A competitive salary package
• Ongoing training and professional development opportunities
• A collaborative and friendly workplace culture
• Staff discounts on vehicle purchases and services
• A stable, full‑time position with a reputable automotive dealership
• The opportunity to be part of a successful and growing business

About us

Lakes Hyundai & Chery North Lakes are an awarding winning Hyundai & Chery dealership located in North Lakes, Queensland, committed to providing exceptional customer service and high‑quality vehicles. With a reputation for excellence, competitive pricing and a dedicated team, we pride ourselves on delivering outstanding service to our customers. We are looking for enthusiastic, reliable team members who share our commitment to customer satisfaction and professional excellence.