Parts Assistant

Lakes Hyundai; North Lakes; On-site; AUD 54,000 - 64,000; Full time

Job summary

Lakes Hyundai is hiring a Parts Assistant for our North Lakes, Queensland location. This full-time role supports the Parts Manager, handling parts from receipt through to customer service and warranty processing. You'll work on-site in a fast-paced dealership environment.

Bring experience from automotive parts or similar retail/warehouse settings, strong organisation, and good computer skills. A driver’s licence is preferred, and weekend hours may be required.

Qualifications

• Experience in automotive parts department or similar retail/warehouse environment.
• Strong organisational and attention to detail with ability to manage multiple tasks.
• Proficiency with computer systems and inventory management software.
• Excellent communication skills and a customer-focused approach.

Responsibilities

• Receive, catalogue, and organise vehicle parts and accessories.
• Process customer parts orders accurately using dealership systems.
• Locate and retrieve parts from inventory for service requests.
• Assist with stock levels and inventory counts.
• Provide parts recommendations and product information to customers and staff.
• Maintain a clean, safe, and well-organised parts area.
• Process returns and warranty claims for defective parts.
• Support Parts Manager with administrative tasks and data entry.
• Assist with ordering parts from suppliers and track deliveries.
• Maintain records of parts inventory and transactions.

Skills

Organisational skills

Customer focus

Attention to detail

Computer systems

Team collaboration

Tools

Dealership management systems

Inventory management software

Job description

Lakes Hyundai is seeking a Parts Assistant to join our dynamic team on a full-time basis at our North Lakes QLD location. In this role, you will be the backbone of our parts department, ensuring that our service team and customers receive the correct components efficiently and professionally. This position is essential to maintaining the smooth operation of our dealership and directly impacts customer satisfaction and service delivery. You will work on-site at our North Lakes facility, supporting the Parts Manager and contributing to the overall success of our automotive service operations.

Key responsibilities

• Receiving, cataloguing, and organising vehicle parts and accessories in the parts warehouse
• Processing customer parts orders accurately and efficiently using dealership management systems
• Locating and retrieving parts from inventory to fulfil service department requests
• Managing stock levels and assisting with inventory counts and reconciliation
• Providing parts recommendations and product information to customers and service staff
• Maintaining a clean, safe, and well-organised parts department and warehouse area
• Processing returns and managing warranty claims for defective parts
• Supporting the Parts Manager with administrative tasks, including filing and data entry
• Assisting with ordering parts from suppliers and tracking deliveries
• Maintaining accurate records and documentation related to parts inventory and transactions

What we're looking for

• Previous experience in an automotive parts department or similar retail/warehouse environment is highly desirable
• Strong organisational and attention to detail skills with the ability to manage multiple tasks
• Proficiency with computer systems and inventory management software, with a willingness to learn new systems
• Excellent communication skills and a customer-focused approach
• Physical capability to lift and handle automotive parts of varying weights
• A reliable, punctual, and professional attitude with a commitment to team collaboration
• Knowledge of vehicle parts and Hyundai products is advantageous but not essential
• Current driver's licence is preferred
• Ability to work flexibly, including potential Saturday hours as required

What we offer

Lakes Hyundai is committed to creating a supportive and inclusive workplace where our team members can thrive. We offer competitive remuneration, ongoing training and development opportunities to help you progress within the automotive industry. You will be part of a professional, friendly team that values hard work and dedication. We provide a safe working environment with modern facilities and equipment. As a full-time employee, you will enjoy job security and the opportunity to build a rewarding career in the automotive sector. We also offer employee benefits and discounts on Hyundai products and services.

About us

Lakes Hyundai is a leading Hyundai dealership located in North Lakes, Queensland, dedicated to providing exceptional customer service and high-quality vehicles and parts. We pride ourselves on our professional approach, integrity, and commitment to customer satisfaction. Our team is experienced, knowledgeable, and passionate about the automotive industry. We maintain a reputation for excellence in both sales and service, supported by a modern facility and a culture that values teamwork, reliability, and continuous improvement. We are an authorised Hyundai dealer offering comprehensive service and parts support to our valued customers.