Receptionist/Office Manager

Focus People Pty; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Job summary

Focus People Pty in Melbourne is seeking an organised office administrator to support the Managing Director and recruitment staff in a busy market research company. You will handle day-to-day office tasks, answer phones, manage enquiries, and assist with project administration.

The role requires strong organisational skills, teamwork, initiative and a professional presentation. Experience with standard software and communication tools will help you succeed.

Qualifications

• Must be highly organised.
• Ability to work well in a team.
• Ability to prioritise and delegate tasks.
• Presentable, charismatic with good communication.
• Takes initiative and shows proactive attitude.
• Experience with computers and phones.

Responsibilities

• Answer incoming calls to the office.
• Handle enquiries from respondents about projects.
• Liaise with recruiting staff and coordinate tasks.
• Support the Managing Director with daily administration.
• Organise the MD's diary and meetings.
• Carry out day-to-day office management and reception tasks.

Skills

Highly organised

Team player

Prioritise & delegate

Charismatic & presentable

Takes initiative

Computers & phones

Tools

Hubspot

Google sites

Asana

Message Media

Xero

Employment Hero

Zoom/Microsoft Teams

Lastpass

Typeform

Job description

Focus People Market Research recruitment assists Advertising Agencies, Marketing Departments, Government Departments and Market Research companies with their research projects. We recruit respondents for research projects all around Australia (Metro, Regional and Rural areas), we assist clients to book suitable venues for their research project and assist with ensuring their project runs smoothly and efficiently.

Your role will be responsible for the smooth operation of the office and for supporting staff in a busy organisation. In this position you will provide support to the Managing Director as well as administrative support to the recruiting and project management staff along with day-to-day office management and reception.

Daily tasks

• Answering incoming phone calls to the office
• Managing enquiries from respondents about projects running
• Liaising with recruiting staff
• Assisting the managing director with daily administration tasks
• Organising diary and meetings for the managing director
• Plus many more administrative tasks

Personality/Skills Required

• Highly organised
• Team player
• Capacity to prioritise and delegate tasks
• Charismatic and well-presented
• Takes initiative
• Experience with computers and phones

Programs we use

• Hubspot
• Google sites (intranet)
• Asana
• Message Media
• Xero
• Employment Hero
• Zoom / Microsoft Teams
• Lastpass
• Typeform