Receptionist/Office Admin

Empire Window Furnishings; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive remuneration package

Beverly Hills location – close to pub­

Friendly culture and team events

Excellent EWF resources – training & O

On-going support and training

Job summary

Empire Window Furnishings (EWF) is hiring an Administration Assistant to support the business services team. The role involves high-level secretarial and customer service duties, data entry, and receptionist responsibilities across our showrooms in Beverly Hills and Hunters Hill.

The ideal candidate will be a proactive team player with strong communication and computer skills, detail-oriented and flexible to handle a variety of tasks in a busy office environment.

Qualifications

• Experience in administration and customer service.
• Strong communication and computer skills.
• High attention to detail.
• Flexible for taking on a variety of tasks.
• Proactive and committed to customer service.

Responsibilities

• Provide high level secretarial, customer service, data entry and reception support.
• Maintenance of customer and client records.
• Prepare and process correspondence and enquiries.
• Manage incoming leads and coordinate sales reps daily runs; schedule client appointments.
• Provide admin support to team members and assist with reporting and data entry.

Skills

Administration / Customer Services

MS Office proficiency

Tools

MS Office

Job description

Empire Window Furnishings (EWF) has grown since 2016 until now to become one of the most trusted business's in Blinds, Curtains, Shutters and Awnings and many more services that EWF provides within the industry.

We are currently looking to hire for multiple showrooms.

Hunters Hills

Dee Why

All training will be conducted in Beverly Hills head office or Hunters Hill.

EWF has a strong growth and continues to grow through our values, culture and commitment which we areextremely proud of our values and organisational culture within, where we known and can provide a service to both our staff and clientele to ensure all our efforts are to help you grow personally and professionally in an environment that is geared to bring the best out of you. So, why not join our team our Administration division who are seeking an experienced office Administration Assistant. Our Ideal candidate needs to be a high driven team member and needs to provide a high level of support service in all areas but not limited to:

The role:

This role provides significant support to EWF and the business services team.

Your duties will include, but are not limited to:

• Provide high level of secretarial, customer service skills, data entry and other administrative skills and Reception duties to help and support to the team
• Maintenance of all customer and client records
• Fee Preparation and Processing correspondence to all enquiries and queries
• Provide strong emphasis on managing incoming leads and arranging the sales reps daily run while taking care of customer service
• Arranging client appointments and booking in client work
• Cross checking notices of assessment within EWF
• Perform general reporting obligation.
• To provide a help desk service for all staff with queries/issues and to also provide this service to Clients.
• Demonstrate excellent communication skills and telephone manner.
• Receive phone calls,transfer calls, take messages and meeting clients in showroom.
• Provide admin support toteam members.
• Data entry on our user-friendly database and onlinesystems.

EWF Administration Assistant requires the following essential attributes:

• Excellent team player.
• Flexible for taking on a variety of tasks
• Strong communication and computer skills
• High attention to detail
• Flexible in working with office team environment members on a regular basis
• Proactive and committed to providing excellent customer service
• Can do attitude
• Professional presentation
• A strong work ethic and enthusiasm

Your responsibilities:

Skills and experience required:

• Administration / Customer Services
• MS Office proficiency.
• General office administration / Customer Servicesexperience.

Benefits

• Competitive remuneration package
• Beverly Hills location – close to public transport, cafes & shops
• Friendly culture and team eventsthroughout the year
• Excellent EWF resources – training & ongoing support
• On-going support and training

If you areready to take on this role, we would love to hear from you. Shortlisted candidates will be contacted on an immediate basis.