Receptionist / Front Desk Officer

Quality Blinds; Sydney; Sur place; AUD 48 000 - 60 000; Plein temps

Résumé du poste

Quality Blinds Sydney is seeking a dedicated Receptionist to join our retail team on a full-time basis. You will greet customers, answer calls, manage the digital front desk, handle cash, and support scheduling and admin tasks to ensure a smooth store operation.

The ideal candidate has strong communication skills, high school diploma, and experience in customer service or retail. A welcoming, organized approach will help maintain an exceptional customer experience.

Qualifications

• High school diploma or equivalent; further education in business admin is a plus.
• Previous receptionist or customer service experience, ideally in retail.
• Strong verbal and written communication skills.

Responsabilités

• Greet and assist customers entering the store, creating a friendly, professional first impression.
• Manage incoming calls and direct to appropriate departments or personnel.
• Handle customer inquiries and resolve issues promptly.

Connaissances

Customer service

Communication

Cash handling

Multi-tasking

Retail

Formation

High school diploma

Outils

Microsoft Office

Telephone systems

POS systems

Description du poste

Summary:

We are seeking a dedicated and professional Receptionist to join our retail team at Quality Blinds Sydney.

This full-time contract role is essential for providing exceptional customer service and administrative support, ensuring a welcoming environment for our clients and visitors.

The Receptionist will play a key role in enhancing the overall customer experience and supporting the smooth operation of our retail business.

Responsibilities:

• Greet and assist customers as they enter the store, providing a friendly and professional first impression.
• Manage incoming calls and direct them to the appropriate departments or personnel.
• Handle customer inquiries and resolve issues in a timely and efficient manner.
• Be Tech savvy and manage our digital front desk. You will operate cloud communication tools, digital visitor logs, and automated scheduling systems to ensure seamless office operations.
• Maintain the reception area, ensuring it is tidy and presentable at all times.
• Assist with administrative tasks such as scheduling appointments, managing correspondence, and maintaining records.
• Process transactions and handle cash as required.
• Collaborate with team members to ensure a seamless customer experience.

Qualifications:

• High school diploma or equivalent; further education in business administration or related field is a plus.
• Previous experience in a receptionist or customer service role, preferably in a retail environment.
• Strong verbal and written communication skills.
• Proficient in using office software and equipment, including telephone systems and computers.
• Excellent organizational skills and attention to detail.
• Ability to work effectively in a fast-paced environment and manage multiple tasks.
• A friendly and approachable demeanor with a strong customer service orientation.