Receptionist - Eyes and Optics

ProVision Eye Care Pty Ltd; Wonthaggi; On-site; AUD 30,000 - 41,000; Part time

Job summary

Eyes and Optics in Victoria seeks an experienced Receptionist to welcome patients, manage appointments, and keep care details well organised. The role runs Mondays and Wednesdays, starting January 2027, with no weekends or late nights and opportunities to take on extra hours for leave cover.

You’ll work with the practice team to guide patients, handle enquiries, and support frame selection and contact lens guidance as needed.

Qualifications

• Previous reception experience and a thoughtful approach to customer service.
• Clear communication and confidence helping people in person and over the phone.
• Good computer skills and the ability to learn practice software.
• Attention to detail and the organisation to manage competing tasks.
• Reliability, initiative and a willingness to learn.
• Availability on Mondays and Wednesdays, with some flexibility to cover leave.

Responsibilities

• Welcoming patients and helping with their enquiries.
• Managing appointments and keeping patient records accurate and up to date.
• Completing typing, administration and other reception tasks.
• Working with the practice team to coordinate the day.
• Assisting patients with frame selection.
• Learning to guide patients through contact lens use and care.

Skills

Reception experience

Customer service

Clear communication

Computer skills

Attention to detail

Reliability

Mon & Wed availability

Tools

Practice software

Job description

Receptionist - Eyes and Optics

Mondays and Wednesdays - Two days per week - January 2027 start

No weekends or late nights

A familiar face at reception can make all the difference to a patient's visit.

At Eyes and Optics, you'll help people feel welcome, keep appointments running smoothly and make sure the details behind their care are well organised.

We're looking for an experienced Receptionist to join our optometry practice from January 2027. Your regular days will be Monday and Wednesday, with opportunities to pick up additional hours covering annual and sick leave.

Your role

Reception will be your main focus, with opportunities to learn other aspects of patient care. Your day will include:

• Welcoming patients and helping with their enquiries
• Managing appointments and keeping patient records accurate and up to date
• Completing typing, administration and other reception tasks
• Working with the practice team to coordinate the day
• Assisting patients with frame selection
• Learning to guide patients through contact lens use and care

What you'll bring

• Previous reception experience and a thoughtful approach to customer service
• Clear communication and confidence helping people in person and over the phone
• Good computer skills and the ability to learn practice software
• Attention to detail and the organisation to manage competing tasks
• Reliability, initiative and a willingness to learn
• Availability on Mondays and Wednesdays, with some flexibility to cover leave

Why Eyes and Optics?

You'll join a supportive team where people help each other and value a positive working day. The role offers a regular two-day schedule, no weekends or late nights, and the chance to develop practical skills beyond reception.

Bring your reception experience into focus.

Remembering a patient's name, following through on an enquiry and keeping things organised when the phone rings mid-conversation - it's these everyday details that make you an important part of Eyes and Optics.