Optical Receptionist And Assistant

Ballina Optometry; Ballina Shire; On-site; AUD 30,000 - 39,000; Part time

Job summary

Ballina Optometry is seeking a friendly receptionist/admin & optical assistant for 1–2 days per week, with extra days possible to cover leave. The role supports a 45+ year old independent optometry practice, requiring a welcoming demeanor, reliability, and the ability to work in a small team.

Candidates should have good personal presentation, initiative, and strong communication skills, plus the ability to quickly learn an Optometry-specific computer program.

Qualifications

• Experience in reception/administration is preferred, ideally in the health industry.
• Ability to learn an Optometry-specific computer program.
• Strong computer skills and the ability to work independently.

Responsibilities

• Greet customers and act as the welcoming face at reception.
• Handle front-desk administration and basic clerical tasks.
• Assist the optometry team with daily duties and patient flow.
• Liaise with Medicare/health funds and other government bodies as needed.
• Process EFTPOS payments and maintain accurate records.

Skills

Customer service

Communication

Interpersonal skills

Reliability

Punctuality

Initiative

Computer skills

Tools

Account software

Job description

Ballina Optometry is seeking a friendly, enthusiastic, receptionist/admin & optical assistant to be the welcoming face of the business 1-2days/week, with availability to do additional days to cover personal/holiday leave of the permanent receptionist . A passion for providing excellent customer service & ability to work as part of a small team is a necessity in this 45+ year old independent Optometry business.

Candidates must have a friendly welcoming nature, a good standard of personal presentation, initiative, maturity, reliability & punctuality, as well as the ability to work independently at times. They require the ability and desire to establish & build rapport with customers and patients, good negotiation skills, and show good communication and interpersonal skills.

Ability to learn quickly and strong computer skills are a necessity. It is desirable to have had previous experience with reception and administration duties, preferably in the health industry, with medicare, health fund & eftpos payments and liasing with appropriate government bodies. At least basic account software knowledge and experience in account preparation is an advantage.

You will be required to learn an Optometry-specific computer program that is the backbone of all we do.

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Optical Receptionist and assistant Ballina, NSW, AU