Receptionist - Eyes and Optics

ProVision; Wonthaggi; On-site; AUD 32,000 - 40,000; Part time

Job summary

Eyes and Optics is seeking an experienced Receptionist to start in January 2027. Your role centers on reception duties, ensuring patients are welcomed, appointments run smoothly and records stay accurate.

The position offers a two-day weekly schedule (Mondays and Wednesdays) with potential to cover annual and sick leave. You will work with the practice team to coordinate the day, assist patients with frame selection and guide them through contact lens care, while building practical skills beyond

Qualifications

• Previous reception experience
• Clear communication and confident in person and over the phone
• Good computer skills and ability to learn practice software
• Attention to detail and ability to manage competing tasks
• Reliability, initiative and willingness to learn
• Availability on Mondays and Wednesdays, with some flexibility to cover leave

Responsibilities

• Welcoming patients and helping with their enquiries
• Managing appointments and keeping patient records accurate and up to date
• Completing typing, administration and other reception tasks
• Working with the practice team to coordinate the day
• Assisting patients with frame selection
• Learning to guide patients through contact lens use and care

Skills

Reception experience

Customer service

Clear communication

Computer skills

Attention to detail

Reliability

Tools

Practice software

Job description

Mondays and Wednesdays - Two days per week - January 2027 start
No weekends or late nights

A familiar face at reception can make all the difference to a patient’s visit.

At Eyes and Optics, you’ll help people feel welcome, keep appointments running smoothly and make sure the details behind their care are well organised.

We’re looking for an experienced Receptionist to join our optometry practice from January 2027. Your regular days will be Monday and Wednesday, with opportunities to pick up additional hours covering annual and sick leave.

Your role

Reception will be your main focus, with opportunities to learn other aspects of patient care. Your day will include:

• Welcoming patients and helping with their enquiries
• Managing appointments and keeping patient records accurate and up to date
• Completing typing, administration and other reception tasks
• Working with the practice team to coordinate the day
• Assisting patients with frame selection
• Learning to guide patients through contact lens use and care

What you’ll bring

• Previous reception experience and a thoughtful approach to customer service
• Clear communication and confidence helping people in person and over the phone
• Good computer skills and the ability to learn practice software
• Attention to detail and the organisation to manage competing tasks
• Reliability, initiative and a willingness to learn
• Availability on Mondays and Wednesdays, with some flexibility to cover leave

Why Eyes and Optics?

You’ll join a supportive team where people help each other and value a positive working day. The role offers a regular two-day schedule, no weekends or late nights, and the chance to develop practical skills beyond reception.

Bring your reception experience into focus.

Remembering a patient’s name, following through on an enquiry and keeping things organised when the phone rings mid-conversation - it’s these everyday details that make you an important part of Eyes and Optics.