Receptionist / Chiropractic Assistant

Bremer Chiropractic; Ipswich City; On-site; AUD 30,000 - 39,000; Part time

Job summary

Bremer Chiropractic in Ipswich is looking for a friendly, customer-focused Receptionist/Chiropractic Assistant for a casual role, typically 12–18 hours per week. The position requires availability on Tuesday and Thursday, with morning and evening shifts on a rotating roster.

You will manage front desk tasks, appointments, patient interactions, and basic clinic administration. The successful candidate will support the chiropractic team with referrals, x-rays, medical history collection, and

Qualifications

• Previous experience in an administrative role, preferably in a medical or healthcare setting.
• Strong communication and interpersonal skills.
• Excellent organisational and time management skills with a strong attention to detail.
• Proficient in using computer systems and electronic medical records.
• Flexibility in accepting shifts and covers.
• Ability to work professionally and efficiently in an independent setting.
• Experience with processing HICAPS, Medicare, Workcover and DVA claims is highly desirable.

Responsibilities

• Open and close clinic procedures.
• Greet and welcome patients in a friendly, professional manner.
• Schedule appointments and manage the clinic booking system.
• Front desk duties: calls, emails, patient inquiries, records, payments.
• Maintain a clean, organized reception area and perform housekeeping as needed.
• Provide admin support: obtain referrals/x-rays, medical history, documents from GP/ allied health.
• Process payment claims (Medicare, HICAPS, Workcover, DVA).
• Sales and inventory tasks: order/receive stock, stock takes.
• Arrange couriers and third parties as needed.

Skills

Communication

Organisation

Time management

Attention to detail

Computer literacy

Flexibility

Leadership potential

Job description

About the role

We are seeking an enthusiastic and customer-focused Receptionist/Chiropractic Assistant to join our team at Bremer Chiropractic in Ipswich. This is a casual role, averaging 12 to 18 hours per week, that will involve providing high-quality administrative and patient support services in our busy chiropractic clinic.

The suitable candidate will need to be flexible and be available to work both morning and evening shifts on a rotating roster. Availability on Tuesday and Thursday between the hours of 7.30am and 7pm is essential, please do not apply if you are unavailable on these days.

What you'll be doing

Clinic opening and closing procedures.

Greeting and welcoming patients to the clinic in a friendly and professional manner.

Scheduling appointments, maintaining the clinic booking system and keeping good patient flow.

Front desk duties including answering and making telephones calls, emails, handling patient inquiries, medical records, and payments.

Maintaining a clean and organised reception area, and performing general housekeeping tasks as needed.

Providing general administrative support to the chiropractic team including obtaining referrals and x-rays, assisting with medical report preparation, obtaining medical history and documents from GP and other allied health specialists.

Processing payment claims such as Medicare, HICAPS, Workcover and DVA.

Sales & Inventory maintenance tasks such as ordering & receiving stock, and stock take duties.

Booking couriers, building maintenance personnel, and other third parties as needed.

What we're looking for

Previous experience in an administrative role, preferably in a medical or healthcare setting.

Strong communication and interpersonal skills, with the ability to provide excellent customer service.

Excellent organisational and time management skills as well as a strong attention to detail.

Proficient in using computer systems and electronic medical records.

Flexibility in accepting shifts and covers.

The ability to work professionally and efficiently in an independent setting.

Someone with a strong work ethic and common sense approach to problem solving.

Experience with processing HICAPS, Medicare, Workcover and DVA claims highly desirable.

A willing team member with the potential to be a team leader.

Full availability on a Tuesday & Thursday.

About us

Bremer Chiropractic is a leading provider of chiropractic care in the Ipswich region. Our team of experienced chiropractors are dedicated to helping our patients achieve optimal health and wellbeing. We are committed to delivering personalised treatment and exceptional customer service. At Bremer Chiropractic, we value our team and strive to create a positive and supportive work environment. We offer competitive casual rates, flexible working arrangements, and opportunities for professional development.