Chiropractic Receptionist

Broadbeach Chiropractic; Gold Coast City; On-site; AUD 22,000 - 30,000; Part time

Job summary

Mermaid Beach Chiropractic Clinic on the Gold Coast seeks a friendly Casual Receptionist to join our busy practice for about 15 hours per week, with a regular roster and flexibility essential. As the first point of contact, you will manage front desk operations, bookings, payments, and basic admin while supporting chiropractors and liaising with local GP practices.

The role suits someone proactive in a healthcare setting, with strong computer skills, a professional phone manner, and an interest

Qualifications

• Reception or administration experience.
• Professional and confident telephone manner.
• Strong computer skills and attention to detail.
• Social media or marketing experience is highly regarded.

Responsibilities

• Managing the day-to-day front desk operations and answering incoming phone calls
• Scheduling appointments and responding to email and website enquiries
• Processing payments via EFTPOS, cash, Medicare, HICAPS and private health funds
• Lodging WorkCover claims
• Reconciling petty cash and completing end-of-day reporting
• Accurate data entry, scanning and maintenance of patient records
• Preparing medical reports and correspondence
• Liaising with local GP practices and following up on x-rays and imaging
• Creating social media content and assisting with clinic marketing
• Maintaining a clean, organised and professional clinic environment

Skills

Reception experience

Telephone manner

Computer skills

Social media/marketing

Job description

Casual Receptionist – Mermaid Beach Chiropractic Clinic

We are looking for a friendly, reliable and organised Casual Receptionist to join our busy Mermaid Beach chiropractic clinic for approximately 15 hours per week.

Regular roster:

• Wednesday: 2:00 pm – 5:00 pm

• Thursday: 7:00 am – 3:00 pm

• Friday: 7:00 am – 12:30 pm

Flexibility to cover staff leave and swap shifts when required is essential. This role is best suited to someone seeking a long-term part time position rather than full-time employment.

Our clinic is conveniently located within walking distance of the Mermaid Beach tram station.

About the Role

As the first point of contact for our patients, you'll play an important role in creating a welcoming and professional clinic experience while supporting our chiropractors with a variety of administrative tasks.

Key Responsibilities

• Managing the day-to-day front desk operations and answering incoming phone calls

• Scheduling appointments and responding to email and website enquiries

• Processing payments via EFTPOS, cash, Medicare, HICAPS and private health funds

• Lodging WorkCover claims

• Reconciling petty cash and completing end-of-day reporting

• Accurate data entry, scanning and maintenance of patient records

• Preparing medical reports and correspondence

• Liaising with local GP practices and following up on x-rays and imaging

• Creating social media content and assisting with clinic marketing

• Maintaining a clean, organised and professional clinic environment

About You

We're looking for someone who is personable, proactive and enjoys working in a busy healthcare environment.

Essential Skills and Experience

• Reception or administration experience

• Professional and confident telephone manner

• Strong computer skills and attention to detail

• Social media or marketing experience is highly regarded