Receptionist – Allied Health Clinic

Physiodynamics; Cleveland; Sur place; AUD 48 000 - 56 000; Plein temps

Résumé du poste

Physiodynamics in Cleveland is seeking a friendly, organised receptionist to be the first point of contact in our busy allied health clinic.

You will greet clients, answer phones, book appointments, process payments and Medicare/HICAPS claims, manage referrals and provide general admin support to our clinicians.

We value a positive attitude, reliability and teamwork, with prior medical reception or allied health experience considered an advantage.

Qualifications

• Friendly and professional manner.
• Confident speaking with clients in person and over the phone.
• Organised with good attention to detail.
• Able to multitask and stay calm in a busy environment.
• Reliable and a team player.
• Confident with computers and learning new systems.
• Positive attitude and proactive in getting things done.

Responsabilités

• Greeting clients and managing reception.
• Answering phones and responding to enquiries.
• Booking and managing appointments.
• Processing payments, Medicare and HICAPS claims.
• Managing referrals and client paperwork.
• Liaising with doctors and other providers.
• Processing accounts and invoices.
• General administration and data entry.
• Supporting physiotherapists and exercise physiologists.
• Helping keep the clinic organised and running smoothly.

Connaissances

Customer service

Multitasking

Communication

Organised

Reliability

Computer skills

Outils

Microsoft Office

Description du poste

We are looking for a friendly, organised and reliable Receptionist to join our busy allied health clinic in Cleveland.

You’ll be the first point of contact for our clients and an important part of keeping the clinic running smoothly. We’re looking for someone who is confident with people, enjoys being busy and is happy to jump in and help wherever needed.

Cleveland

We are looking for a friendly, organised and reliable Receptionist to join our busy allied health clinic in Cleveland.

You’ll be the first point of contact for our clients and an important part of keeping the clinic running smoothly. We’re looking for someone who is confident with people, enjoys being busy and is happy to jump in and help wherever needed.

The Role

Your day-to-day duties will include:

• Greeting clients and managing reception
• Answering phones and responding to enquiries
• Booking and managing appointments
• Processing payments, Medicare and HICAPS claims
• Managing referrals and client paperwork
• Liaising with doctors, case managers and other healthcare providers
• Processing accounts and invoices
• General administration and data entry
• Supporting our Physiotherapists and Exercise Physiologists
• Helping keep the clinic organised and running smoothly

About You

We would love to hear from you if you:

• Have a friendly and professional manner
• Are confident speaking with clients in person and over the phone
• Are organised and have good attention to detail
• Can multitask and stay calm in a busy environment
• Are reliable and work well as part of a team
• Are confident with computers and happy to learn new systems
• Have a positive attitude and aren't afraid to jump in and get things done

Previous medical reception or allied health experience would be an advantage, but we are also happy to hear from applicants with strong reception, administration or customer service experience.