Administration Officer

Hand2Hand Rehab Pty Ltd; Rockhampton Regional; On-site; AUD 42,000 - 54,000; Full time

Job summary

Hand2Hand Rehab Pty Ltd in Queensland is seeking a friendly, professional Receptionist/Administration Assistant to join our allied health practice. You’ll be the first point of contact for clients, creating a welcoming experience and supporting daily operations.

You will greet clients, answer phones and emails, book appointments, manage the diary, process payments, maintain client records, and provide admin support to clinicians.

Qualifications

• Warm, approachable manner with professional communication.
• Organised, reliable, and attentive to detail.
• Able to manage multiple tasks in a busy reception area.
• Comfortable using computers and learning new systems.

Responsibilities

• Greeting clients and responding to phone and email enquiries
• Booking appointments and managing the diary
• Processing payments and completing general reception tasks
• Maintaining accurate client records and handling information confidentially
• Providing administrative support to clinicians

Skills

Receptionist skills

Customer service

Data entry

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

We’re seeking a friendly, professional and organised Receptionist / Administration Assistant to join our allied health practice.

As the first point of contact for many clients, you’ll help create a welcoming experience while supporting the day-to-day running of the practice.

Your responsibilities will include:

Greeting clients and responding to phone and email enquiries

Booking appointments and managing the diary

Processing payments and completing general reception tasks

Maintaining accurate client records and handling information confidentially

Providing administrative support to clinicians

We’re looking for someone who:

Has a warm, approachable manner and communicates professionally

Is organised, reliable and attentive to detail

Can manage competing tasks in a busy reception environment

Is comfortable using computers and learning new systems

Works well both independently and as part of a team

Experience in allied health or medical reception is an advantage, but applicants with strong customer service and administration skills are also encouraged to apply.