Allied Health Clinic Front Desk Coordinator

Physiodynamics; Cleveland; On-site; AUD 48,000 - 56,000; Full time

Job summary

Physiodynamics in Cleveland is seeking a friendly, organised receptionist to be the first point of contact in our busy allied health clinic.

You will greet clients, answer phones, book appointments, process payments and Medicare/HICAPS claims, manage referrals and provide general admin support to our clinicians.

We value a positive attitude, reliability and teamwork, with prior medical reception or allied health experience considered an advantage.

Qualifications

• Friendly and professional manner.
• Confident speaking with clients in person and over the phone.
• Organised with good attention to detail.
• Able to multitask and stay calm in a busy environment.
• Reliable and a team player.
• Confident with computers and learning new systems.
• Positive attitude and proactive in getting things done.

Responsibilities

• Greeting clients and managing reception.
• Answering phones and responding to enquiries.
• Booking and managing appointments.
• Processing payments, Medicare and HICAPS claims.
• Managing referrals and client paperwork.
• Liaising with doctors and other providers.
• Processing accounts and invoices.
• General administration and data entry.
• Supporting physiotherapists and exercise physiologists.
• Helping keep the clinic organised and running smoothly.

Skills

Customer service

Multitasking

Communication

Organised

Reliability

Computer skills

Tools

Microsoft Office

Job description

Physiodynamics in Cleveland is seeking a friendly, organised receptionist to be the first point of contact in our busy allied health clinic.

You will greet clients, answer phones, book appointments, process payments and Medicare/HICAPS claims, manage referrals and provide general admin support to our clinicians.

We value a positive attitude, reliability and teamwork, with prior medical reception or allied health experience considered an advantage.