Receptionist / Administrator

Canberra Bodyworks; Canberra; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Modern facilities

Team environment

Skill development

Work-life balance

Employee wellbeing

Job summary

Canberra Bodyworks in Queanbeyan East 2620 is seeking a professional Receptionist / Administrator to join our team on a full-time basis. You will be the face of our business, managing reception duties and supporting administrative functions across the organisation.

This role offers an opportunity to provide exceptional customer service, handle inquiries, schedule vehicle appointments, process payments and contribute to a smooth day-to-day operation within a prestige automotive smash repair

Qualifications

• Experience in reception, administration or customer service.
• Strong communication and interpersonal skills with diverse clients.
• Excellent organisational abilities with attention to detail.
• Proficiency in computer systems and Microsoft Office.

Responsibilities

• Welcoming customers and creating a professional first impression.
• Managing reception, calls and directing enquiries to the team.
• Scheduling vehicle appointments and managing workshop bookings.
• Assisting customers through the repair process and keeping them informed.
• Handling data entry, filing and document organisation.
• Supporting production and management teams with day-to-day administration.
• Managing invoices, payments and general administrative tasks.

Skills

Reception

Customer service

Communication

MS Office

Appointment scheduling

Data entry

Cash handling

Professional appearance

Tools

Appointment scheduling software

Job description

Canberra Bodyworks is seeking a professional and welcoming Receptionist / Administrator to join our team on a full-time basis. Based in Queanbeyan East 2620, this role is essential to creating a positive first impression for our clients and ensuring smooth day-to-day operations. You will be the face of our business, managing reception duties whilst supporting administrative functions across the organisation.

What you'll be doing

Welcoming customers and providing a warm, professional first impression

Managing the reception, answering telephone calls and directing enquiries to the appropriate team members

Scheduling vehicle appointments and managing workshop bookings

Assisting customers through the repair process and keeping them informed

Handling general administrative tasks including data entry, filing and document organisation

Supporting the production and management teams with day-to-day administration

Managing invoices, payments and general administrative tasks with accuracy

Maintaining a professional reception area and customer waiting space

What we're looking for

Previous experience in reception, administration or customer service

Strong communication and interpersonal skills with the ability to interact professionally with diverse clients

Excellent organisational abilities with strong attention to detail

Proficiency in using computer systems, Microsoft Office and appointment scheduling software

Ability to multitask and prioritise workload in a busy environment

Professional appearance and demeanour

Reliable, punctual and committed to providing excellent customer service

Strong numeracy skills for cash handling and payment processing

A positive attitude and willingness to learn

What we offer

At Canberra Bodyworks, we value our team members and are committed to creating a supportive and professional workplace. We offer competitive remuneration, modern facilities and systems, a collaborative team environment and opportunities for ongoing skill development. You will be part of a business that prioritises client satisfaction and employee wellbeing. We encourage work-life balance and foster a positive workplace culture where your contributions are recognised and appreciated.

About us

Canberra Bodyworks is a prestige and luxury vehicle smash repair facility located in Queanbeyan East, dedicated to providing high-quality automotive smash repair services to our community. We are committed to delivering exceptional client experiences and maintaining a welcoming, professional environment.