Reception & Office All-Rounder / Accounts Assistant

Like's Mechanical; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Like's Mechanical in Burleigh Heads is seeking a Reception & Office All-Rounder / Accounts Assistant. This full-time role supports the workshop team and business owner, ensuring smooth day-to-day office and workshop administration.

You will handle bookings, quotes, invoicing, GST calculations and collaborate with technicians and management to maintain accurate records. A proactive and autonomous worker will thrive in this environment.

Qualifications

• Experience in office administration or reception preferred.
• Comfortable discussing quotes with customers.
• Ability to prepare invoices and manage GST.

Responsibilities

• Answering phone calls and managing customer bookings.
• Greeting customers and coordinating vehicle drop-offs and collections.
• Communicating with customers about vehicle findings, quotes and approvals.
• Providing quotes and following up recommended work.
• Creating purchase orders and ordering parts.
• Entering supplier bills and creating customer invoices.
• Operating workshop management software (Mechanic Desk).
• Understanding how workshop software integrates with Xero.
• Accounts support, including organising accounts payable and invoicing accuracy.
• Calculating GST, margins and pricing on parts.

Skills

Highly organised

Detail-oriented

Strong communication

Light sales

Autonomous work style

Education

Accounting knowledge

Tools

Mechanic Desk

Xero

Job description

Reception & Office All-Rounder / Accounts Assistant

This is a full-time position. You'll be the main point of contact for customers and play an important role in supporting the workshop team and business owner, helping ensure the smooth day-to-day operation of both the office and workshop administration.

Key responsibilities

Answering phone calls and managing customer bookings

Greeting customers and coordinating vehicle drop-offs and collections

Communicating with customers about vehicle findings, quotes and approvals

Providing quotes and following up recommended work

Creating purchase orders and ordering parts

Entering supplier bills and creating customer invoices

Operating workshop management software (Mechanic Desk)

Understanding how workshop software integrates with Xero

Accounts support, including organising accounts payable and invoicing accuracy

Calculating GST, margins and pricing on parts

About you

Highly organised, meticulous and detail-oriented

Ideally has some automotive knowledge

Confident communicating with customers and comfortable with light sales and upselling

Has accounting knowledge, including GST, margins, invoicing and purchase orders

Able to work autonomously and manage workload without constant direction

Proactive and self-motivated

Understands the importance of accurate data entry and record-keeping

Communicates clearly and works well with technicians, management and the business owner

Reliable, consistent and takes ownership of their work

About us

Like's Mechanical is a well-established mechanical workshop based in Burleigh Heads, specialising in performance vehicles while also offering general servicing, maintenance and repairs.

Supportive and practical team environment

A varied role with real responsibility and trust

The opportunity to become a long-term, valued part of the business

Variety of work (performance vehicles, vehicle upgrades and more)

Management who is passionate and strives to make work enjoyable for all our staff

Small but growing business

Clean and tidy workshop

Non-smoking work environment

Competitive remuneration (experience-based)