RECEPTIONIST/ADMINISTRATION ASSISTANT

North Shore Radiology & Nuclear Medicine; Sydney; On-site; AUD 55,000 - 65,000; Full time

Job summary

North Shore Radiology & Nuclear Medicine is seeking friendly, professional full-time Receptionists/Administration Assistants to join our patient‑facing team across three locations. You will greet, register patients, process billing, schedule appointments and liaise with clinicians in a busy call centre environment.

We value a professional, empathetic demeanor, strong data entry skills, and the ability to work both independently and as part of a supportive team.

Qualifications

• Experience in a fast-paced, customer-facing environment.
• Professional and welcoming demeanor with service orientation.
• Ability to work independently and as part of a team in a busy setting.
• Excellent communication and interpersonal skills.
• Strong data entry and attention to detail.

Responsibilities

• Greeting and registering patients for procedures.
• Processing patient billing and receipting.
• Scheduling appointments and handling enquiries in a busy call-centre.
• Liaising with patients and medical practitioners.
• Providing administrative support as required.

Skills

Customer service

Reception duties

Data entry

Computer literacy

Interpersonal skills

Attention to detail

Covid-19 vaccination

Tools

Microsoft Office

Job description

North Shore Radiology & Nuclear Medicine – St Leonards Park NSW

Do you enjoy helping people and creating a positive experience from the moment they walk through the door?

North Shore Radiology & Nuclear Medicine isa leading, state‑of‑the‑year multi‑modality radiology practice committed to delivering exceptional patient care. We are proud of our reputation for clinical excellence and providing outstanding customer service.

About the Role

We are currently seeking friendly, professional full‑time Receptionists/Administration Assistants who are available to work a variety of shifts between 6am and 10pm Monday and Friday across our three locations.

As the first point of contact for our patients, you'll play an important role in creating a welcoming and professional experience while supporting the smooth operation of our practice.

• Reception duties including greeting and registering patients for their procedures


• Processing patient billing and receipting


• Scheduling appointments and managing enquiries in a busy call‑centre environment


• Liaising with patients and medical practitioners


• Providing administrative support as required

About You

We're looking for someone who:

• Has proven experience in a fast‑paced, customer‑facing environment


• Offers a professional and welcoming demeanor, with a service‑orientated and empathetic attitude


• Has the ability to work independently and as part of a team in a busy, sometimes hectic work environment, whilst maintaining a high level of patient focus


• Has excellent communication and interpersonal skills


• Has strong attention to detail and accurate data entry skills


• Is confident using computers and learning new systems


• Brings a positive attitude, reliability and a willingness to learn


• Is fully Covid‑19 vaccinated


• Experience in customer service—whether in healthcare, retail, hospitality, travel, finance or another service industry—is highly valued.


• Previous medical reception or administration experience is desirable but not essential. We are happy to train the right person with the right attitude.

Why Join Us?

At North Shore Radiology & Nuclear Medicine, we offer:

• A welcoming, supportive and inclusive team culture


• Opportunities to build a rewarding career in healthcare


• Employee Assistance Program (EAP)


• Fitness Passport


• Employee discount program


• Paid parental leave


• The opportunity to make a genuine difference to patients every day