Receptionist

cw; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Cushman & Wakefield is seeking a Receptionist in Sydney to greet visitors, answer calls, and manage registrations. You will direct guests, support event logistics and provide admin help across the office.

You will maintain professional reception areas and coordinate with vendors and building management to ensure a smooth workplace experience. The role requires 2 years in reception or hospitality, strong communication, and proficiency in Outlook, Word, and Excel.

Qualifications

• Minimum of 2 years in reception, hospitality, or vendor coordination.
• 2 years of face-to-face customer interaction preferred.
• Excellent verbal and written communication; strong phone presence.
• Organised with attention to detail; able to work in a fast-paced environment.
• Proficient in Outlook, Word and Excel.
• Positive attitude and ability to serve a diverse population.

Responsibilities

• Be the first point of contact for visitors, clients, vendors and staff.
• Greet and direct visitors to contacts or meeting locations.
• Manage incoming calls, screen inquiries, route calls, and take messages.
• Maintain visitor registration and issue badges with accurate records.
• Coordinate meeting room bookings and workplace logistics.
• Assist events, catering, and ad hoc workplace requests.
• Provide general administrative support and office coordination.
• Ensure reception and guest areas are maintained to high standards.
• Coordinate facilities requests with building management and vendors.
• Serve as liaison between clients, building management and third parties.
• Provide travel assistance for visitors and employees as needed.
• Comply with company policies, safety standards and security procedures.

Skills

Reception experience

Hospitality

Vendor coordination

Tools

Outlook

Word

Excel

Job description

Job Title

Receptionist

Job Description Summary

Greets and directs all visitors with enthusiasm, professionalism and courtesy. Provides very positive and professional first impression to visitors. Announces visitors to appropriate party promptly and politely. Directs guests and clients to the waiting area and provides snack or beverage experience when possible and appropriate. Establishes a strong rapport with clients, vendors and contractors

Job Description

About the role:

• Serve as the first point of contact for visitors, clients, vendors, and employees, ensuring a professional and welcoming experience.
• Greet, assist, and direct visitors to the appropriate contacts or meeting locations.
• Manage incoming calls, screen inquiries, route calls, and take detailed messages when required.
• Maintain visitor registration processes, issue visitor badges, and ensure accurate visitor records.
• Deliver an exceptional workplace and guest experience through professional customer service.
• Coordinate meeting room bookings, visitor arrangements, and workplace logistics.
• Support the planning and coordination of events, catering, and ad hoc workplace requests.
• Provide administrative support, including document handling, office coordination, and supply management.
• Maintain reception, conference rooms, and guest areas to a high professional standard.
• Coordinate facilities-related requests with building management, vendors, and service providers.
• Act as a liaison between clients, building management, and third-party vendors to resolve workplace issues.
• Provide travel and transportation assistance for visitors and employees as needed.
• Ensure compliance with company policies, safety standards, and security procedures.

About you:

• Minimum of 2 years of reception, hospitality, and/or vendor coordination experience
• 2 years of experience in face-to-face interaction with customers preferred
• A pleasant phone voice and excellent verbal and written communication skills a must
• Organization and attention to detail required
• Must be able to work in a fast paced, high volume environment
• Proven computer experience essential including proficiency in Outlook, Word and Excel required
• Ideal candidate must have a positive attitude and be comfortable in providing customer service to a diverse population

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.INCO: “Cushman & Wakefield”