Facility Site Advisor

cw; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Cushman & Wakefield is seeking a Facility Site Advisor to join our onsite account team in Melbourne. You will welcome visitors, manage security and signage, and ensure the office environment remains productive and welcoming for employees daily.

You will coordinate supplies, mail, and workplace programs, handle service requests, and assist with safety and HR-related processes. Collaboration with multiple departments and vendors is key.

Qualifications

• High School Diploma or GED equivalent.
• Minimum of 1 year of facilities, workplace operations and/or customer service/hospitality experience.
• Experience reconciling budgets for day-to-day workplace operations.
• Experience with using Microsoft Office and various other types of office software and PowerPoint.

Responsibilities

• Greeting visitors and security, badging; meeting coordination.
• Stocking of supplies and office supply ordering; maintaining office aesthetics.
• Mail - receiving, delivering, shipping out, etc.
• Implementation of Workplace Programs and Operations (may include, but not limited to): handling internal service ticket system requests; general office repairs; furniture or internal office moves; coordinate and help facilitate safety programs; budget tracking and expenses - requisitions and purchase order processing & submission, invoice tracking, credit card expenses, departmental actuals, and accruals; monitoring space utilization and assigning work stations; new hire orientations; HR I9 processing, etc.
• Helps facilitate, plan, and coordinate social events sponsored by Workday Life programs, i.e., Wellbeing, Giving and Doing, Belonging and Diversity, Benefits, and more.
• Vendor relationship management is beneficial for the oversight of office-standard vendors such as coffee/snacks, office supplies, confidential shredding, first aid and plant maintenance, HVAC, and janitorial.
• Will act as the liaison with property management on all building/site issues.
• Serves as a liaison/support between Workplace and other departments, such as: Safety, Business Technology, Benefits, Workday Life/Employee Programs, People & Purpose, Legal & Compliance, Marketing, etc.
• Schedule work orders via C&W’s CMMS to ensure timely completion

Skills

Facilities operations

Customer service

Office software

Budget reconciliation

Education

High School Diploma

Tools

Microsoft Office

PowerPoint

Job description

Job Title

Facility Site Advisor

Job Description Summary

The Facility Site Advisor is a key member of the Cushman & Wakefield onsite account team for the client and has a dual reporting structure into a site leader and the programmatic Workplace Experience Manager. This individual shall provide a positive experience at the client’s offices, ensuring that employees feel well supported and productive.The Workplace/Facility Coordinator will provide tactical support related to workplace tools and processes to ensure the facility remains ready to receive employees each day. This individual will be the eyes and ears of the workplace, and the first line-of-response for all employee needs, partnering with cross functional teams to help take the employee experience to the next level in support of the client’s workplace priorities.The ideal candidate will be hospitality-focused, showcase a contagiouslypositive attitude and exceptional communication skills and can support facilities management and operations professionals in a faced-paced environment. We are looking for a collaborative, energetic self-starter who will thrive in situations where they can interact with and help people.

About the role:

• Greeting visitors and security, badging; meeting coordination.
• Stocking of supplies and office supply ordering; maintaining office aesthetics
• Mail - receiving, delivering, shipping out, etc.
• Implementation of Workplace Programs and Operations (may include, but not limited to): handling internal service ticket system requests; general office repairs; furniture or internal office moves; coordinate and help facilitate safety programs; budget tracking and expenses - requisitions and purchase order processing & submission, invoice tracking, credit card expenses, departmental actuals, and accruals; monitoring space utilization and assigning work stations; new hire orientations; HR I9 processing, etc.
• Helps facilitate, plan, and coordinate social events sponsored by Workday Life programs, i.e., Wellbeing, Giving and Doing, Belonging and Diversity, Benefits, and more.
• Vendor relationship management is beneficial for the oversight of office-standard vendors such as coffee/snacks, office supplies, confidential shredding, first aid and plant maintenance, HVAC, and janitorial.
• Will act as the liaison with property management on all building/site issues.
• Serves as a liaison/support between Workplace and other departments, such as: Safety, Business Technology, Benefits, Workday Life/Employee Programs, People & Purpose, Legal & Compliance, Marketing, etc.
• Schedule work orders via C&W’s CMMS to ensure timely completion

About you:

• High School Diploma or GED equivalent
• Minimum of 1 year of facilities, workplace operations and/or customer service/hospitality industry experience
• Experience reconciling budgets for day-to-day workplace operations
• High school diploma or GED
• Experience with using Microsoft Office and various other types of office software and PowerPoint

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

#S-Basic

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”