Receptionist

Cushman & Wakefield; Sydney; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Career development

Diversity & Inclusion

Work-life balance

Job summary

Cushman & Wakefield Sydney is seeking a friendly receptionist to greet visitors and manage front desk operations, delivering a professional and welcoming experience. You will coordinate calls, registrations, meeting room bookings and provide administrative support across the office.

The role requires a minimum of 2 years in reception or hospitality, strong communication skills, and proficiency in Outlook, Word and Excel. A positive, proactive attitude is essential.

Qualifications

• 2+ years in reception, hospitality or vendor coordination.
• Excellent verbal and written communication skills.
• Strong organization and attention to detail.

Responsibilities

• Serve as the first point of contact for visitors, clients, vendors and employees.
• Greet, assist and direct visitors to contacts or meeting locations.
• Manage incoming calls, screen inquiries, route calls and take messages.
• Maintain visitor registration, issue badges and keep records.
• Coordinate meeting room bookings and workplace logistics.
• Support events, catering and ad hoc workplace requests.
• Provide administrative support including document handling and office coordination.

Skills

Customer service

Verbal communication

Written communication

Organization

Attention to detail

Computer skills

Tools

Outlook

Word

Excel

Job description

Job Title

Receptionist

Job Description Summary

Greets and directs all visitors with enthusiasm, professionalism and courtesy. Provides very positive and professional first impression to visitors. Announces visitors to appropriate party promptly and politely. Directs guests and clients to the waiting area and provides snack or beverage experience when possible and appropriate. Establishes a strong rapport with clients, vendors and contractors

Job Description

About the role:

• Serve as the first point of contact for visitors, clients, vendors, and employees, ensuring a professional and welcoming experience.
• Greet, assist, and direct visitors to the appropriate contacts or meeting locations.
• Manage incoming calls, screen inquiries, route calls, and take detailed messages when required.
• Maintain visitor registration processes, issue visitor badges, and ensure accurate visitor records.
• Deliver an exceptional workplace and guest experience through professional customer service.
• Coordinate meeting room bookings, visitor arrangements, and workplace logistics.
• Support the planning and coordination of events, catering, and ad hoc workplace requests.
• Provide administrative support, including document handling, office coordination, and supply management.
• Maintain reception, conference rooms, and guest areas to a high professional standard.
• Coordinate facilities-related requests with building management, vendors, and service providers.
• Act as a liaison between clients, building management, and third-party vendors to resolve workplace issues.
• Provide travel and transportation assistance for visitors and employees as needed.
• Ensure compliance with company policies, safety standards, and security procedures.

About you:

• Minimum of 2 years of reception, hospitality, and/or vendor coordination experience
• 2 years of experience in face-to-face interaction with customers preferred
• A pleasant phone voice and excellent verbal and written communication skills a must
• Organization and attention to detail required
• Must be able to work in a fast paced, high volume environment
• Proven computer experience essential including proficiency in Outlook, Word and Excel required
• Ideal candidate must have a positive attitude and be comfortable in providing customer service to a diverse population

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”