Facilities Coordinator

Cushman & Wakefield; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Cushman & Wakefield is seeking a proactive Facilities Coordinator to join our Workplace and Facilities Management team, supporting a key Government portfolio. This role offers exposure to large, complex property operations and a team of experienced professionals.

Flexible location across Sydney, Melbourne and Brisbane. You will manage a property portfolio, coordinate maintenance, handle incidents, and work with clients, contractors, and internal stakeholders to deliver service excellence while

Qualifications

• Australian citizenship is mandatory.
• Ability to obtain and maintain a Government Security Clearance is essential.
• Experience in facilities management, property operations, building services, hospitality or customer service.
• Strong communication and stakeholder management skills.
• Ability to prioritise competing demands in a fast-paced environment.

Responsibilities

• Manage an assigned property portfolio and support the Facilities Manager.
• Coordinate reactive and planned maintenance across sites.
• Act as the primary point of contact for facilities requests and incidents.
• Support incident management and business continuity activities.
• Conduct annual property inspections, NABERS and compliance checks.
• Monitor contractor performance and ensure SLA compliance.
• Maintain asset registers and lifecycle planning.
• Manage contractor inductions and compliance documentation.
• Prepare annual budgets and support financial forecasting and reporting.
• Process and reconcile maintenance invoices and work orders.
• Assist with audits and stakeholder reporting.
• Build relationships with clients, contractors, landlords and internal teams.

Skills

Facilities management

Property operations

Building services

Customer service

Stakeholder management

Organisational skills

Job description

Job Title: Facilities Coordinator

Job Description Summary Are you looking to build a long-term career in Facilities Management with a globally recognised property services leader? Cushman & Wakefield is seeking a proactive and customer-focused Facilities Coordinator to join our Workplace and Facilities Management team supporting one of our key Government portfolios.

Job Description

This is a fantastic opportunity for someone passionate about property operations, facilities management, and service excellence to gain exposure to a large, complex portfolio while working alongside experienced industry professionals.

Flexible location

We welcome applications from candidates located in Sydney, Melbourne and Brisbane.

Essential Requirements

• Australian Citizenship is mandatory.
• Ability to obtain and maintain a Government Security Clearance is essential.
• Previous experience within facilities, property, building operations, or customer-facing environments will be highly regarded.

Key Responsibilities

• Manage an assigned property portfolio and support the Facilities Manager as required.
• Coordinate reactive and planned maintenance activities across sites.
• Act as the primary point of contact for facilities-related requests and incidents.
• Support the management of critical incidents and business continuity activities.
• Conduct annual property inspections, audits, and compliance checks, including NABERS assessments.
• Monitor contractor performance and ensure compliance with service level agreements and legislative requirements.
• Maintain asset registers and support lifecycle planning initiatives.
• Manage contractor inductions and compliance documentation.
• Prepare annual budgets and support financial forecasting and reporting.
• Process and reconcile maintenance and operational invoices.
• Ensure work orders are effectively managed and completed within required timeframes.
• Assist with internal and external audits.
• Build strong relationships with clients, contractors, landlords, and internal stakeholders.
• Contribute to a collaborative and high-performing team culture.

About You

We're looking for someone who is proactive, organised, and passionate about delivering outstanding customer service. You will ideally bring:

• Experience within facilities management, property operations, building services, hospitality, customer service, or a related field.
• Strong communication and stakeholder management skills.
• A customer-first mindset with a commitment to service excellence.
• Ability to prioritise competing demands and work in a fast-paced environment.
• Strong administrative, financial, and organisational skills.
• Confidence working independently while collaborating effectively within a broader team.
• A desire to build a long-term career in Facilities Management.

Why Join Cushman & Wakefield?

• Work on one of our leading Whole of Australian Government (WoAG) accounts.
• Join a globally recognised real estate and facilities services organisation.
• Clear career pathways and professional development opportunities.
• Gain exposure to large, complex property portfolios and industry-leading clients.
• Collaborative, inclusive, and supportive team culture.
• Competitive salary and comprehensive employee benefits.
• Opportunity to work with experienced facilities professionals and accelerate your career growth.

Equal Opportunity Statement

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates.

Company Background

INCO: “Cushman & Wakefield”.

About Cushman & Wakefield Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture.

Cushman & Wakefield promotes safety at all times. For additional information, visit www.cushmanwakefield.com