Receptionist

Catholic Diocese of Rockhampton; Rockhampton Regional; Sur place; AUD 30 000 - 39 000; Temps partiel

Résumé du poste

Catholic Diocese of Rockhampton – Rockhampton QLD is seeking a Parish Receptionist to serve as the welcoming initial contact at the Parish Office. The role includes secretarial support and basic admin tasks, part-time 30 hours per week during office hours.

The position requires prior administrative/reception experience, strong customer service, and competence with Microsoft Office. A national police check is required due to safeguarding commitments within the diocese.

Qualifications

• Experience in an administrative or receptionist role.
• Strong customer service and phone etiquette.
• Intermediate skills with Microsoft Office.
• IT literacy and familiarity with social media.

Responsabilités

• Attend to reception enquiries with clear information and assistance.
• Establish and securely store parishioner records and data.
• Prepare and distribute the Parish Bulletin and weekend materials.
• Maintain diaries for parish and general bookings.
• Provide electronic media management for the parish website.
• Make baptisms and funerals appointments and prepare forms.
• Provide secretarial support and work with the Parish team.

Connaissances

Administrative experience

Customer service

Phone etiquette

Microsoft Office

IT & social media literacy

Outils

Microsoft Office Suite

Description du poste

Catholic Diocese of Rockhampton – Rockhampton QLD

The Parish Receptionist is responsible for providing a competent, welcoming point of initial contact to visitors of the Parish Office. The Receptionist will also provide secretarial, administrative, clerical and word processing support as requested by the Parish Priest. This is a part-time role working 30 hours per week during parish office hours.

The Receptionist is responsible for:

• Attending to reception enquiries in an efficient manner, giving clear and concise information and assistance.
• Establishing, maintaining, and securely storingparishioner records, sacramental registersand parish data.
• Preparingand distributing the Parish Bulletin and weekend mass materials.
• Maintaining diaries for parish and general bookings.
• Providingelectronic media management for the parish website.
• Makingappointments for baptisms and funerals and preparingthe relevant forms and information packs.
• Providingsecretarial support and contributingto the collegial approach of the Parish team and all Parish ministries, being aware of the roles of each ministry within the team and wider community.

What we're looking for

• An individual withexperience in an administrative/receptionist role
• High level customer service and phone etiquette
• Intermediate competency in the use of Microsoft office suite
• Information technology and social media literacy

The Diocese is committed to the safeguarding of children, young people, and adults at risk, and has a zero tolerance for abuse. A national police check is required for this role.